Chief of Staff & Communications Lead to CEO at Unicorn Startup

SaaS startup providing an AI-powered platform for customers to collaborate is looking for a Chief of Staff & Communications Lead to partner directly with the CEO. This is an exciting opportunity to join a 500-person organization recognized across multiple leaderboards for its culture and innovation, serving as a right-hand partner to the CEO. As a strategic partner, you'll craft internal and external communications while driving critical business initiatives. Someone who is a proven strategic communicator who can drive organizational efficiency, build key relationships across all levels and translate vision into measurable impact. You will also manage the CEO's Executive Assistant. This is a hybrid role based in San Francisco, ~3 days/week in-office with some quarterly travel required with the Executive. 220-240K+ DOE + equity, competitive benefits, 401k, flexible PTO, wellness & phone reimbursements, paid parking & more!

Responsibilities:

• Drive the CEO's comprehensive communications strategy across internal and external channels, crafting high-impact content that authentically reflects the Executive and organization.
• Develop compelling thought leadership content including articles, keynote speeches, and social media narratives that establish the CEO's voice in legal technology.
• Lead internal communications initiatives including All Hands meetings and leadership updates, ensuring employees remain connected to and inspired by the company's mission.
• Partner with the CEO to identify, prioritize, and execute key strategic initiatives that drive company success.
• Serve as a trusted thought partner, providing data-driven recommendations and synthesizing critical information from across the organization.
• Manage CEO's priorities and time allocation in partnership with Executive Assistant, ensuring focus on highest-impact activities. Manage the CEO's Executive Assistant.
• Spearhead the CEO's external engagement strategy, including media appearances, speaking opportunities, and industry events.
• Develop comprehensive briefing materials and talking points that maximize the impact of each external engagement.
• Build and maintain the CEO's social media presence to strengthen connections with employees, customers, and industry leaders.
• Lead cross-functional strategic projects from conception to completion.
• Drive accountability by tracking key decisions, action items, and deliverables.
• Coordinate with internal teams and external partners to ensure aligned execution of CEO initiatives.

Qualifications:

• Previous experience as a strategic Executive Assistant, Operations, or similar role for a high-level Executive. Ideally have experience in Comms, English, or Writing.
• Exceptional writing and editing abilities with a track record of translating complex ideas into compelling narratives.Experience in crafting executive communications across formats including investor presentations, internal memos, and public-facing content.
• Demonstrated success in developing and executing communications strategies that advance organizational goals.
• Ability to manage multiple projects, keep timelines on track, and quickly adapt to shifting priorities while maintaining attention to detail. Strong track record of leading complex, cross-functional initiatives in fast-paced environments.
• Proven ability to build trust and rapport with C-suite executives, serving as a strategic thought partner.
• Experience preparing senior executives for high-stakes communications including media appearances, board presentations, and industry keynotes.
• Exceptional organizational and prioritization skills with the ability to manage multiple competing demands.
• Demonstrated success in implementing and optimizing executive operations and workflows.
• Handle sensitive information with complete discretion.

*Please Note: Your application will be considered for all open positions. You do not need to apply for multiple roles.