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DoorDash USA

Product Marketing Manager, New Use Cases

DoorDash USA, San Francisco, California, United States, 94199


About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for an experienced marketer who will sit at the intersection of growth, brand and operations, to develop integrated marketing strategies for our Consumer business at DoorDash.

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. About the Role

You’ll be joining the Going Out team, which is focused on building millions of in-person connections between Merchants and Consumers by driving in-store sales. We are building from the ground up, and this team has been working on the problem for less than a year, which means you’ll have a big opportunity to shape strategy and build with us. The success of Going Out is dependent on our ability to reach our customers, communicate the value & mechanics of the program, and match them to the right restaurants to bring them into the product. As Product Marketing Manager for Going Out, you will be responsible for defining the strategy to both test and launch new Going Out features and benefits and drive ongoing engagement with current Going Out Customers. Through close collaboration with the product management and operations teams, you will build our marketing strategy, own campaigns to drive conversion, and be the voice of the customer to build a better product. You’re excited about this opportunity because you will…

Operate as CMO of one of DoorDash’s most nascent, most promising new 0 to 1 bets. Act as the voice of the customer, deeply understanding their top pain points and serving as a go-to marketing expert. Get the experience and pace of working on a start-up team / product with the resources / backing of a Fortune 500 company like DoorDash. Not be afraid to roll up your sleeves and do everything from briefing in Cx research to goal setting to impact reporting to presenting to our executive team and everything in between. Serve as the “hub” of the wheel within marketing, leading cross-functionally across Brand, Creative, Retention, and Performance Marketing teams (to bring the strategy to life with campaigns and initiatives across paid, owned, earned, and in-app channels) as the product scales. Interface and collaborate frequently with counterparts in product, strategy + operations, analytics, + finance to develop integrated strategies, provide cross-functional leadership updates, and report out on key initiatives / campaigns. Track primary metrics across functions, reporting progress out to org and senior leaders. Stay current on marketing best practices, cultural trends and competitive landscape. We’re excited about you because…

You have: 6+ years of professional experience in marketing in a corporate or startup environment. Fluency across the marketing mix, fully understanding marketing principles and its role across the funnel. B2C marketing experiences. The ability to connect with people, build relationships and influence without authority. A strategic, business-mind; you find trends in the data and look to gather audience first insights. A creative and collaborative inclination; you love working with a team and solving challenging problems in new ways. An extraordinary bias for action; you’re dependable, self-motivated & able to multi-task. A track record of driving and measuring business success through marketing. Bachelor’s degree required; MBA preferred. Experience with campaign experimentation e.g. A/B, multivariate tests. Why You’ll Love Working at DoorDash

We are leaders

- Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers

- We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. We are learners

- We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed

- Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash

- The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We offer great compensation packages and comprehensive health benefits.

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