Lenovo
Multimedia and UI/UX Design Specialist
Lenovo, Morrisville, North Carolina, United States, 27560
Multimedia and UI/UX Design Specialist
General Information
Req #
WD00076084
Career area:
Marketing
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Wednesday, December 11, 2024
Working time:
Full-time
Additional Locations:
United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Lenovo is looking for a skilled Multimedia and UI/UX Design Specialist with a strong background in computer technology, UX/UI design, and content creation to join our dynamic Product Education team. The ideal candidate will develop engaging customer education and service training videos, leverage their UX/UI expertise to enhance content and course usability, advocate for customer experience and success, and act as a technical Subject Matter Expert (SME) for cross-functional teams. This role requires a creative problem-solver who can merge technical knowledge with design expertise to drive meaningful customer learning and service training experiences.
Job Duties & Responsibilities
Works closely with the team to: (1) determine the objectives of the service and customer education content flow, functionality and requirements; (2) discuss storyboards, scripts, or other project goals and requirements; and (3) help plan, design, and develop multimedia needed to fulfill project goals as declared by stakeholders
Works with the extended team and internal stakeholders project by project or collectively to produce multimedia assets, including videos, training material, graphic design, UX/UI improvements, and web development
Designs and produces high-quality customer-facing and service videos that explain technical concepts effectively for a broad audience
Develops and collaborates on video scripts, storyboards, animations, and multimedia content in alignment with project goals
Provides guidance about best practices for UX/UI across a variety of training platforms, products, and multimedia assets
Collaborates with stakeholders to ensure video and learning content aligns with business objectives and brand guidelines
Analyzes user feedback to identify opportunities for improvement within training materials
Designs intuitive interfaces and workflows for multimedia assets and learning platforms
Acts as a technical SME to support other teams, offering insights into multimedia development, computer technology, and best practices
Stays updated on emerging technologies and trends in multimedia, AI, UX/UI and learning design
Collaborates with IT and engineering teams to ensure compatibility of multimedia content with various platforms and systems
Trains and mentors internal teams on multimedia tools and best practices as needed
Required Knowledge, Skills & Abilities
Proven ability to design, develop, deliver and deploy effective multimedia-based training solutions in various formats and across multiple modalities, including video products and web-based media
Extensive knowledge of video editing software (Adobe Premiere Pro 2023, Adobe After Effects 2023, Adobe Media Encoder 2023)
Experience in shooting videos in a studio environment with extensive knowledge in lighting, audio setup, etc.
Extensive knowledge of audio editing software (Adobe Audition 2023, Audacity) with the ability to record professional narration in a sound booth environment
Extensive knowledge of graphics editing software (Adobe Photoshop 2023, Adobe Illustrator 2023)
Extensive knowledge of web design and development with proven ability to work within proprietary content management systems
Demonstrated knowledge of best practices for UX/UI design across a variety of multimedia types
Demonstrated ability to quickly adapt to changing project demands
Proven ability to work efficiently and successfully with internal clients and SMEs at all levels within the organization
Proven ability using AI-based tools for multimedia development, including text-to-speech voiceover and video production
Experience working with content management systems to deploy and maintain web-based products
Exhibits effective communication skills (both verbal and written)
Excels in collaborating with teammates and stakeholders to determine the appropriate level of multimedia complexity for target audience and learning objectives
Basic Qualifications:
Bachelors degree or higher in creative and multimedia arts & design, learning technologies, or related disciplines OR equivalent years of experience
3+ years of experience in designing, developing and delivering multimedia-based training solutions in various formats and across multiple modalities with an emphasis on videography and web design
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
United States of America - North Carolina - Morrisville
United States of America
United States of America - North Carolina
United States of America - North Carolina - Morrisville
General Information
Req #
WD00076084
Career area:
Marketing
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Wednesday, December 11, 2024
Working time:
Full-time
Additional Locations:
United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Lenovo is looking for a skilled Multimedia and UI/UX Design Specialist with a strong background in computer technology, UX/UI design, and content creation to join our dynamic Product Education team. The ideal candidate will develop engaging customer education and service training videos, leverage their UX/UI expertise to enhance content and course usability, advocate for customer experience and success, and act as a technical Subject Matter Expert (SME) for cross-functional teams. This role requires a creative problem-solver who can merge technical knowledge with design expertise to drive meaningful customer learning and service training experiences.
Job Duties & Responsibilities
Works closely with the team to: (1) determine the objectives of the service and customer education content flow, functionality and requirements; (2) discuss storyboards, scripts, or other project goals and requirements; and (3) help plan, design, and develop multimedia needed to fulfill project goals as declared by stakeholders
Works with the extended team and internal stakeholders project by project or collectively to produce multimedia assets, including videos, training material, graphic design, UX/UI improvements, and web development
Designs and produces high-quality customer-facing and service videos that explain technical concepts effectively for a broad audience
Develops and collaborates on video scripts, storyboards, animations, and multimedia content in alignment with project goals
Provides guidance about best practices for UX/UI across a variety of training platforms, products, and multimedia assets
Collaborates with stakeholders to ensure video and learning content aligns with business objectives and brand guidelines
Analyzes user feedback to identify opportunities for improvement within training materials
Designs intuitive interfaces and workflows for multimedia assets and learning platforms
Acts as a technical SME to support other teams, offering insights into multimedia development, computer technology, and best practices
Stays updated on emerging technologies and trends in multimedia, AI, UX/UI and learning design
Collaborates with IT and engineering teams to ensure compatibility of multimedia content with various platforms and systems
Trains and mentors internal teams on multimedia tools and best practices as needed
Required Knowledge, Skills & Abilities
Proven ability to design, develop, deliver and deploy effective multimedia-based training solutions in various formats and across multiple modalities, including video products and web-based media
Extensive knowledge of video editing software (Adobe Premiere Pro 2023, Adobe After Effects 2023, Adobe Media Encoder 2023)
Experience in shooting videos in a studio environment with extensive knowledge in lighting, audio setup, etc.
Extensive knowledge of audio editing software (Adobe Audition 2023, Audacity) with the ability to record professional narration in a sound booth environment
Extensive knowledge of graphics editing software (Adobe Photoshop 2023, Adobe Illustrator 2023)
Extensive knowledge of web design and development with proven ability to work within proprietary content management systems
Demonstrated knowledge of best practices for UX/UI design across a variety of multimedia types
Demonstrated ability to quickly adapt to changing project demands
Proven ability to work efficiently and successfully with internal clients and SMEs at all levels within the organization
Proven ability using AI-based tools for multimedia development, including text-to-speech voiceover and video production
Experience working with content management systems to deploy and maintain web-based products
Exhibits effective communication skills (both verbal and written)
Excels in collaborating with teammates and stakeholders to determine the appropriate level of multimedia complexity for target audience and learning objectives
Basic Qualifications:
Bachelors degree or higher in creative and multimedia arts & design, learning technologies, or related disciplines OR equivalent years of experience
3+ years of experience in designing, developing and delivering multimedia-based training solutions in various formats and across multiple modalities with an emphasis on videography and web design
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
United States of America - North Carolina - Morrisville
United States of America
United States of America - North Carolina
United States of America - North Carolina - Morrisville