Lead UI/UX Designer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Lead UI/UX Designer, you are a highly motivated and proactive individual responsible for translating functional requirements into a well thought out design and implementation of all products within the Business Applications space. You have a consistent track record of designing intuitive, engaging, simple and aesthetically pleasing user interfaces and experiences for web applications. You will work directly with the Lead Product Managers in collaboration with the cross-functional teams to deliver exceptional design solutions that align with our business objectives and user needs. In addition, you will conduct user research, perform usability testing, and design persona-based user experiences.

This position is an individual contributor role reporting to a Director, Product Management for Business Applications.

Responsibilities

• Lead the design process from concept to final implementation, ensuring high-quality and consistent user experiences across all platforms in GTM domain.
• Conduct user research, create user personas, and develop user journey maps to inform design decisions.
• Design wireframes, mockups, and prototypes that effectively communicate design ideas and interactions.
• Collaborate closely with product managers, developers, and other partners to ensure design feasibility and alignment with project goals.
• Conduct usability testing and gather feedback to iterate on designs and improve user experiences.
• Mentor and provide guidance to junior designers, fostering a collaborative and innovative design culture.
• Stay up-to-date with the latest design trends, tools, and technologies, and proactively apply them to enhance our products.
• Contribute to the development and maintenance of design systems and style guides.

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), or a related field.
• 8+ years of experience in UI/UX design, with a strong portfolio showcasing your expertise in web and mobile application design.
• Experience with design tools such as Sketch, Figma, Adobe XD, InVision, and other relevant software.
• Experience applying user-centered design principles and best practices.

Preferred

• Experience with Service Design front-end development languages (e.g., HTML, CSS, JavaScript).
• Excellent communication and presentation skills, with the ability to articulate design decisions and rationale effectively.
• Strong problem-solving skills and the ability to think critically and creatively.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and a passion for creating exceptional user experiences.

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $171,500.00 - $277,025.00 base salary.

Washington and New York (including NYC metro area): $164,800.00 - $242,225.00 base salary.

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region.
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement.
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment.
• Retirement Plans: select retirement and pension programs with potential for employer contributions.
• Learning and Development: options for coaching, online courses and education reimbursements.
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

#J-18808-Ljbffr