Senior Design Researcher Job at Intuit Inc. in San Diego

Content Summary: Senior Design Researcher at San Diego, for Intuit Inc.

Intuit’s mission is to power prosperity around the world serving over 7 million small and medium businesses. The Intuit Assist for QuickBooks team harnesses the powers of Generative AI to build innovative solutions with a keen focus on done-for-you experiences to businesses. Join us as a Sr. Researcher where you will help uncover customer insights that directly shape the future of our offerings by providing highly impactful customer, product and design insights.

Responsibilities

• Lead a track of strategic research providing actionable insights by collaborating with designers, product managers, and engineers adhering to best practices with integrity and rigorous execution of research.
• Plan and execute original user research including creating planning documents, study organization, data analysis, and in-depth reporting of insights.
• Bring in outside-in learnings through desk research, competitive reviews, and third-party data sources.
• Leverage internal data to bring additional insights and help shape a point-of-view.
• Be prepared to execute on a range of methods including interviews, usability testing, quantitative approaches, and everything in between.
• Deliver high-impact insights that blend the customer need and business considerations to help drive product strategy in well-articulated reports.
• Thrive in an extremely fast-paced workplace with multiple stakeholder demands in an environment with consistent shifts and pivots.

Minimum Requirements

• Bachelor's Degree in Psychology, Human Factors, or equivalent fields; strong preference for Master’s degree or higher.
• Demonstrably strong understanding and application of fundamental research principles for all stages of projects including design, analysis, and reporting.
• 5+ years of industry experience in technology applications including mobile.
• Expertise in a broad range of methodologies including ethnographic-like approaches, interviews, diary studies, usability testing, surveys, and experimental design.
• Multi-method skills preferred including survey design and analysis.
• Ability to turn analysis into a compelling story across all levels of leadership in the organization.

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