Intuit Inc. is hiring: Senior Design Researcher in Mountain View
Intuit Inc. - Mountain View, CA, United States, 94039
Work at Intuit Inc.
Overview
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Overview
Intuit’s mission is to power prosperity around the world serving over 7 million small and medium businesses. The Intuit Assist for QuickBooks team harnesses the powers of Generative AI to build innovative solutions with a keen focus on done-for-you experiences for businesses. Join us as a Sr. Researcher where you will help uncover customer insights that directly shape the future of our offerings by providing highly impactful customer, product, and design insights.
Responsibilities
- Lead a track of strategic research providing actionable insights by collaborating with designers, product managers, and engineers adhering to best practices with integrity and rigorous execution of research.
- Plan and execute original user research including creating planning documents, study organization, data analysis, and in-depth reporting of insights.
- Bring in outside-in learnings through desk research, competitive reviews, and third-party data sources.
- Leverage internal data to bring additional insights and help shape a point-of-view.
- Be prepared to execute on a range of methods including interviews, usability testing, quantitative approaches, and everything in between.
- Deliver high-impact insights that blend the customer’s needs and business considerations to help drive product strategy in well-articulated reports.
- Thrive in an extremely fast-paced workplace with multiple stakeholder demands in an environment with consistent shifts and pivots.
Intuit provides a competitive compensation package with a strong pay-for-performance rewards approach.
The expected base pay range for this position is:
- Bay area: $148,500 - $201,000
- San Diego: $136,000 - $184,000
This position will be eligible for a cash bonus, equity rewards, and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Minimum Requirements
- Bachelor's Degree in Psychology, Human Factors, or equivalent fields, strong preference for Master’s degree or higher.
- Demonstrably strong understanding and application of fundamental research principles for all stages of projects including design, analysis, and reporting.
- 5+ years of industry experience in technology applications including mobile.
- Expertise in a broad range of methodologies including ethnographic-like approaches, interviews, diary studies, usability testing, surveys, and experimental design.
- Multi-method skills preferred including survey design and analysis.
- Ability to turn analysis into a compelling story across all levels of leadership in the organization.