Content Development Specialist Job at National Trench Safety in Houston

Job Summary

As a Content Development Specialist, your primary responsibility will be to design engaging training material, develop training courses, and deliver effective training programs that are directly responsive to critical business needs while using a diverse array of teaching strategies and instructional models (instructor led, computer based, etc.) to enhance employee skills, knowledge, and performance. You will collaborate closely with subject matter experts, EHS professionals, and operations teams to enhance safety, compliance, and operational efficiency.

The role will ensure alignment with strategic business objectives and maintain high quality standards in instructional design and development for all methods of program delivery and encompassing all segments of training at National Trench Safety including internal training for employees and external training for customers. Content includes, but is not limited to company products, ongoing sales development, driver and crane operator training, customer service, operations processes and procedures, customer management & engagement, etc.

The content developer must gain an understanding of business processes & system workflows, manage stakeholder expectations, have clear and timely communication skills, with an eye on quality, and the ability to manage ongoing projects. It will require significant multi-tasking, ability to utilize development software and willingness to take on various learning, development, training, and support responsibilities.

Key Responsibilities

• Develop learning objectives, instructional materials, and training aids to support training initiatives while ensuring alignment with regulatory requirements and company policies.
• Incorporate adult learning principles and instructional design best practices to create engaging and effective learning experiences.
• Design and develop training sessions through various formats, including classroom-based, hands-on workshops, virtual sessions, and webinars.
• Collaborate with stakeholders to identify training gaps and develop targeted learning solutions.
• Create engaging learning activities and compelling course content by applying tested instructional design theories, practice, and methods.
• Incorporate multiple media elements into learning programs including audio, video, animation, simulation, interactive job aids, and other learning support resources.
• Recommend the best media based on learning objectives and business needs.
• Proactively collaborate and communicate with appropriate stakeholders to address more complex training to optimize organizational performance.
• Maintains awareness of current best practices and trends in training and organizational development through continuous education.
• Facilitates operational training with other internal experts/vendors as required
• Develops and implements measurement tools to demonstrate effectiveness of training programs.
• Other duties as assigned

Knowledge and Skills

• Strong verbal and written communication skills, communicating clearly and concisely, and effective platform presentation skills
• Able to work effectively with all levels in the organization, and with external constituents/vendors
• Ability to work independently, manage multiple projects effectively/efficiently and perform comfortably in a deadline, fast paced oriented work environment
• Demonstrated experience managing large, complex projects with multiple stakeholders.
• Ability to manage a full project life cycle independently, with an acute attention to detail
• Quick learner who can manage uncertainty, complexity, and evolving responsibilities
• Knowledge and experience in utilizing operational training models and assessment tools
• Understand eLearning systems and be proficient in content authoring tools
• Knowledgeable in education or training in adult learning principles and theories

Qualifications

1. Education/Specialized Training/Licensure: Bachelor’s Degree required. Instructional Design, Training, Adult Education or related field learning certificates and credentials preferred.
2. Work Experience: 2+ years, experience in a design, content creation, or L&D role in in a fast-paced environment preferably in the industrial, construction, or rental space
3. Travel required up to 10%
4. Very high proficiency with MS Office Applications: Word, Excel, Outlook, Power Point and Teams
5. Software Operated: Proficient designing content using Articulate 360, Camtasia, and Adobe Creative Cloud.
   
   Why work for NTS? We offer a competitive salary with a generous and comprehensive benefit package, including:
   • Excellent medical, dental, and vision plans
   • 401(k) retirement plan with company match and immediate vesting
   • Team Ownership Program (TOP) grants an annual stock award to every active full-time employee. TOP is unique for a privately held company but is offered to show how much we value our employees!
   • Flexible spending and health savings accounts
   • Basic and Voluntary life and disability insurance
   • Paid Time Off that is either awarded or begins to accrue on the first pay period
   • 8 paid holidays
   • Birthday and Work Anniversary holidays after one year of service
   • Incentive bonus plans
   • Educational assistance

6. About Us: At National Trench Safety we specialize in the rental and sale of excavation safety products. NTS is proud of our reputation for supplying the highest quality trench, safety equipment, and rental fleet while providing an unparalleled level of service. We equip job sites with everything from a barricade to complete site-specific trench shoring plan as well as the equipment required to execute the plan.

   About our Team: At National Trench Safety (NTS), our team of employees is our most valuable asset and one of our customers’ greatest resources. NTS was built around a team of experienced industry professionals, and as NTS continues to grow we continue to attract talented individuals. The NTS team contains some of the industry’s most respected and recognized trench safety veterans. NTS is a customer service-focused organization, which can be reflected in the company’s culture and commitment to its customers.

   NTS is an equal opportunity employer M/F/D/V. Qualified candidates will receive consideration for employment regardless of race, color, religion, sex, nation origin, sexual orientation, gender identity, disability, or protected veteran status.