Library Assistant Job at Riverside Health System in Newport News

Newport News, Virginia

Hours: Labor Pool (as needed)

Overview
The library assistant works under the supervision of the Professional Librarian. Provides Library Services by answering questions; locating library materials; compiling, recording, sorting, and shelving library materials; recording identifying data and due date to issue materials to patrons; inspecting returned materials for damage; and monitoring cleaning services.

What you will do

• Accurately uses the PCSM software and Circulation program to check materials in and out, enter patron data securely, and generate reports as necessary.
• Maintains positive communication with library customers, regarding access to library services throughout Riverside Health Systems hospitals/facilities.
• Demonstrates leadership and active promotion of customer service to students, faculty and staff. Demonstrates responsiveness and flexibility to meet faculty and staff expectations. Consistently exceeds customer expectations by anticipating their needs, implementing appropriate actions, initiating service recovery as needed to enhance the customer's experience. Consistently utilizes appropriate tone and body language while interacting with customers and co-workers in writing and in person.
• Oversees the safety and security of the library and its patrons during opening hours. Secures the building (opening and closing) and responds to alarms, reports incidents, and contacts authorities in the event of an emergency.

Qualifications

Education

• High School Diploma or GED, (Required)

Experience

• General - Administrative Assistant/Secretary (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.