Music + Entertainment Operations Manager Job at CIRCUIT OF THE AMERICAS LLC in D

MUSIC + ENTERTAINMENT OPERATIONS MANAGER

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 25 headline concerts every year at the Germania Insurance Amphitheater.

Job Description:

Circuit of the Americas is looking for an Operations Manager to support their concerts, festivals, and large motorsport events. This position will report to the M+E department Head and Senior VP. As the Operations Manager at Germania Amphitheater, you will be responsible for overseeing the smooth execution of all operational aspects of events and shows, ensuring a safe and efficient environment for patrons, performers, and staff. From coordinating production needs to managing vendor relationships and leading the operations team, this role plays a crucial part in the overall success of the venue's activities. (Full-Time, On-site)

Essential Functions:

1. Advance Production Planning:

• Coordinate with production teams to understand and fulfill all technical and logistical requirements for upcoming shows and events.
• Ensure all necessary equipment, including heavy machinery, gases, fencing, barricades, and lighting are procured and in place as per production specifications.

2. Vendor Management:

• Liaise with operations vendors to secure necessary equipment and services, negotiate contracts and ensure timely delivery and setup.
• Maintain strong relationships with vendors to ensure quality service and cost-effective solutions.

3. Team Management:

• Recruit, interview, hire, and onboard operational staff, including technicians and support personnel.
• Develop and maintain schedules for the operations team, assigning tasks and managing workload effectively.
• Provide leadership and guidance to the team, fostering a positive and productive work environment.
• Approve payroll, time cards, and manage administrative tasks related to staff compensation.

4. Onsite Leadership:

• Serve as the main point of contact onsite for all operational matters during amphitheater shows, Formula 1 events, and other events as required.
• Oversee the setup, execution, and breakdown of operations, ensuring compliance with safety regulations and venue policies.
• Troubleshoot any operational issues that arise during events, implementing timely solutions to minimize disruption.

5. Venue Maintenance:

• Assist in planning and executing maintenance activities for Germania Amphitheater, ensuring the venue remains in optimal condition.
• Support other small events throughout the year, providing operational assistance as needed.

Knowledge, Skills, and Abilities:

• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; create and build positive and productive relationships.
• Hires outstanding candidates; has sound judgment in identifying strengths and weaknesses of others.
• Drives the team and the organization for results in order to improve bottom line performance; able to make timely or planned decisions appropriate to the circumstances or situation.
• Ability to make tough decisions, gains input from others and moves decisions forward in the organization.
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow.
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

Required Qualifications:

• Bachelor’s Degree or At least 5 years of experience leading a site crew (amphitheater or arena setting ideal, but festival setting will also work).
• Strong written and verbal communication skills required.
• Proven experience in event operations management, preferably in a large-scale entertainment venue or outdoor amphitheater.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Proficiency in project management software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate event schedules.
• Knowledge of safety regulations and best practices in event management.
• CPR and First Aid certification preferred.
• The ideal candidate would be forklift and aerial work platform certified
• OSHA 10 certified (OSHA 30 preferred)
• Recommended other skills include CAD mapping, ESA membership, and having a current CDL.

Physical Demand & Work Environments:

• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
• Ability to lift and/ or move up to 25 pounds.
• Ability to squat, bend, twist, push/pull.
• Ability to stand/walk for long periods.
• Specific vision abilities required by this job include close vision and distance vision.
• Work in extreme environments outdoors throughout the year.
• The noise level in the work environment is usually moderate but can be loud during events.

EQUAL EMPLOYMENT OPPORTUNITY:

COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.