United Wholesale Mortgage is hiring: UX Designer in Pontiac

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

Responsibilities

• Help team members in all different roles understand the benefits of certain business improvements that can be made with optimal user interfaces
• Mentor other team members to improve their domain knowledge
• Strong collaborator who enjoys working with a cross-disciplined team
• Employ use of various UX research methods for data driven design decisions
• Meet with developer and engineers to understand business and functional requirements
• Create wireframes/mock-ups/reports for internal and external facing products and present to development team and stakeholders

Qualifications

Required:

• Experience across multiple UX methodologies (e.g., information architecture, heuristics, usability, interactive design, research, producing deliverables, prototyping, etc.) with evidence of demonstrating broad types of UX competencies.
• Strong ability to assess designs based on usability and UX best practices and communicate findings/recommendations to team members
• Experience as a develoepr in an Enterprise environment.
• Working knowledge of accessibility standards, WCAG
• Familiar with the creation of user personas, user journeys and other design artifacts
• Able to produce exemplary artifacts and reference materials to support design initiatives (e.g., point-of-view decks, wireframes, prototypes, mockups, etc.) and provide associated guidelines
• Experience with usability testing software (E.g. UserTesting, Optimal Workshop) and methods to understand user behavior (Moderated/unmoderated usability testing, A/B tests, card sorting, surveys, etc.)
• Experience in mentoring junior UX designers
• Serves as an educational resource for the entire organization.
• Ability to work 100% on-site in Pontiac, Michigan

Preferred:

• Degree in Human Computer Interaction, User Experience Design, Interaction Design
• Knowledge of creating / maintaining design systems
• Designing to brand standards / style guides
• Experience with heuristic analysis
• Exemplary critical thinking skills
• Exceptional emotional intelligence skills
• Working knowledge of HTML and CSS
• Experience with technical writing