Rose International is hiring: User Experience (UX) Content Strategist in Minneap

Date Posted: 12/04/2024

Hiring Organization: Rose International

Position Number: 475169

Job Title: User Experience (UX) Content Strategist

Job Location: Minneapolis, MN, USA, 55402

Work Model: Hybrid

Shift:

9am - 5pm CST

3 days per week onsite, 2 days work from home

Employment Type: Temporary

Estimated Duration (In months): 6

Min Hourly Rate($): 55.00

Max Hourly Rate($): 63.00

Must Have Skills/Attributes: Agile, Content Management, UX Writing

Nice To Have Skills/Attributes: Banking/Financial, FIGMA

Job Description

***Only qualified UX Content Strategist candidates located near the Minneapolis, MN area to be considered due to the position requiring an onsite presence***

Required Qualifications:

- 5-8 years of relevant experience in content design, user-centered design, and visual design

- Experience working in Agile environments

Preferred Qualifications:

- Experience working with Jira/Confluence

- Industry experience in banking or financial services

Responsibilities:

• Gather and assess content requirements for new or enhanced products and features

• Use quantitative and qualitative data and insights to create empathy and ensure content decisions are informed by real user needs and influence human behavior

• Employ a range of human-centered techniques (such as personas, user flows, content audits and wireframes) to determine and convey content design decisions

• Write and edit product content to meet business, technical and user needs, resulting in end-to-end digital experiences that are accessible, inclusive and compliant

• Provide strategic, user-focused and accessible content recommendations and writing support to UX teams, product managers, business lines and other stakeholders

• Makes recommendations to enhance written content with images, infographics, charts, etc.

• Update content documents, content management system (CMS), design files and/or other documentation tools

• Apply and evolve existing brand and digital content standards to accommodate new products, features and customer segments

• Review content with peers and content managers to ensure it accurately represents our verbal identity and writing guidelines

• Participate in content community of practice (COP) events and efforts for personal development and peer support

• Formally observe user interviews and usability sessions, as needed and as opportunity allows

• Analyze and understand end-to-end client experiences to ensure all content is consistent and technically correct across the user journey

• Validate content in a test environment before it gets released to production

• Drive, advocate and demonstrate a client-centric approach to work within and outside the Experience Design organization, resulting in consistently simple, clear and enriching user experiences

• Work in an Agile environment, which includes planning epics, writing sprint stories and participating in regular Agile ceremonies. Content Designers must become adept at using Agile tools like Jira and Confluence. Higher levels will contribute to sizing and scoping work for the team

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).