Diverse Lynx
Technical Writer Job at Diverse Lynx in Austin
Diverse Lynx, Austin, TX, United States, 78799
Technical Writer specializing in Digital Asset Management (DAM) Platform, will play a pivotal role in creating comprehensive documentation that enables our users to effectively utilize our platform's features, functionalities & APIs. She/he will collaborate closely with cross-functional teams including product management, engineering to ensure accuracy, clarity, and consistency in all technical documentation.
Key Responsibilities:
1. Documentation Creation: Develop clear, concise, and user-friendly documentation including user guides, API documentation, release notes, and technical specifications for our DAM platform.
2. Content Maintenance: Regularly update existing documentation to reflect new features, enhancements, and changes to the platform, ensuring accuracy and relevance at all times.
3. Collaboration: Work closely with product managers, software engineers, UI/UX designers and ensure alignment on documentation requirements.
4. Quality Assurance: Conduct thorough reviews and testing of documentation to ensure accuracy, completeness, and consistency with the platform's functionality.
5. User Support: Assist users in troubleshooting issues by providing clear and concise documentation, tutorials, and FAQs to address common challenges and inquiries.
6. Training Materials: Develop training materials and resources, including online tutorials, video demos, and knowledge base articles, to facilitate user onboarding and adoption of the DAM platform.
7. Documentation Standards: Establish and maintain documentation standards, templates, and style guides to ensure consistency and uniformity across all documentation.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Key Responsibilities:
1. Documentation Creation: Develop clear, concise, and user-friendly documentation including user guides, API documentation, release notes, and technical specifications for our DAM platform.
2. Content Maintenance: Regularly update existing documentation to reflect new features, enhancements, and changes to the platform, ensuring accuracy and relevance at all times.
3. Collaboration: Work closely with product managers, software engineers, UI/UX designers and ensure alignment on documentation requirements.
4. Quality Assurance: Conduct thorough reviews and testing of documentation to ensure accuracy, completeness, and consistency with the platform's functionality.
5. User Support: Assist users in troubleshooting issues by providing clear and concise documentation, tutorials, and FAQs to address common challenges and inquiries.
6. Training Materials: Develop training materials and resources, including online tutorials, video demos, and knowledge base articles, to facilitate user onboarding and adoption of the DAM platform.
7. Documentation Standards: Establish and maintain documentation standards, templates, and style guides to ensure consistency and uniformity across all documentation.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.