Procedure Writer Job at TalentBridge Network in Charlotte

We are seeking a skilled and detail-oriented Procedure Writer and Publisher to develop, review, and maintain accurate and clear procedural documentation. This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs.

In office: 100% On-site/5 days a week

Working Hours: 8am to 4:30pm

Key Responsibilities:

Content Creation:

• Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards.
• Translate complex processes into user-friendly and actionable documentation.

Collaboration:

• Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes.
• Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements.

Document Management:

• Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates.
• Standardize formatting, style, and language for all procedural documentation to ensure consistency.

Publishing:

• Prepare final documents for publication in various formats (print, web, or digital).
• Ensure accessibility and usability of documents for all relevant audiences.

Continuous Improvement:

• Identify opportunities to improve existing documentation and processes based on user feedback and business needs.
• Stay updated on industry trends and best practices in technical writing and documentation.

Qualifications:

• Proven experience in writing, editing, and publishing procedural or technical documentation.
• Exceptional written and verbal communication skills.
• Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
• Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
• Basic understanding of process mapping or workflow development tools.