Tesla Motors

Tesla Motors is hiring: Technical Editor, Tesla Energy in Palo Alto

Tesla Motors, Palo Alto, CA, United States, 94309

Tesla is seeking a Technical Editor to join the Tesla Energy Team in Palo Alto, CA. You will create technical content for service teams that shape the future of energy storage and renewables. Successful energy products require high uptime and reliability. You will be instrumental in enabling this through accurate and easy-to-follow documentation that allows service technicians to ensure that Tesla's products meet the high standards customers expect.
As the bridge between global technicians and the larger-scale, global service network, you will need to develop a strong understanding of how Tesla's systems and electronic control units work. By using in-house tools, partnering with engineers from service, quality, and design, and working collaboratively with diagnostics, training, technical operations, and other teams, you will accelerate the growth of Megapacks, Superchargers, and Powerwalls.

Responsibilities

Partner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics database for use by non-engineers
Collaborate with various engineering and quality teams to gather technical information
Understand technical problems and communicate them effectively to non-technical people
Validate information for accuracy and use a routing and review process for document approval
Edit content according to a style guide and enforce organization standards
Improve editorial and visual standards for documentation and recommend new designs, layouts, and formatting as needed
Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases).

Requirements

Degree in English, Rhetoric and Composition, Technical / Professional Writing, Journalism, Communications, or equivalent experience
1-3 years working experience in related field
Ability to edit and create documentation that is accurate, complete, clear, precise, and concise
Ability to explain technical concepts to peers, people from various parts of the organization, and non-technical people
Can extract and comprehend system operation from engineering documentation from both a software and mechanical perspective (e.g., schematics and subsystem specification documents)
High level of interpersonal communication skills
Experience with HTML, XML, DITA, Markdown, Git, SQL, and/or Python is a plus

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program