Promotion office director manager Job at City and County of San Francisco in San

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening – December 13, 2024
• Application Deadline – Application filing will close on or after December 30, 2024
• Salary – 0932 Manager IV (Range A Salary between $161,616 and $206,206)
• Appointment Type: Permanent Civil Service
• Recruitment ID: PBT-0932-153424

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration.

The DPH Kaizen Promotion Office Director (KPO Director) has operational, development and oversight responsibilities to the Kaizen Promotion Office (KPO) specialists, fellows, and students. The KPO Director functions as part of the DPH KPO team coaching KPO specialists in lean principles, developing lean skills in daily management, continuous improvement, and the use of data for improvement. Under the direction of the Chief Performance Innovation, the KPO Director provides thought leadership in the transformation approach, and applies and implements lean management principles and behaviors. The KPO Director works effectively across the department to create and promote a culture of continuous improvement.

Under direction of the Chief of Performance Innovation, the DPH Kaizen Promotion Office Director (0932 Manager IV), performs the following essential job functions:

• Serves as an expert in the transformation approach; provides thought leadership, applies and implements lean management principles department-wide by developing and deploying standards and methodologies to assure long-term impact.
• Develops and designs a daily management system (DMS); deploys corresponding training plan and provides coaching of unit teams and leaders in implementation.
• Supports department in the execution of strategic priorities and projects through use of lean methodologies and principles.
• Supports, develops, and challenges management teams across the department in setting qualitative and quantitative targets for improvements for the department’s True North.
• Establishes and oversees a lean leadership fellows program to spread lean principles and concepts across the department.
• Defines core competencies and skillsets and tracks achievements for fellows, managers and supervisors, KPO specialists, and other experts.
• Supervises KPO leaders and specialists assigned to the KPO, developing them to become lean trainers and coaches.
• Organizes and supports the development of KPO and lean specialists across the department, developing a certification process to build capacity for a culture of continuous improvement.
• Collaborates with executive and department directors to develop curricula for leadership training for managers and supervisors.
• Facilitates events, seminars, conferences and/or trainings in collaboration with the KPO and training facilitators.
• Prepares the budget and justification for the costs of specific training and grant programs.

The DPH KPO Director (0932 Manager IV) may perform other duties as assigned or required.

Required Minimum Qualifications (all applicants must verify that they meet both elements below):

Education: Possession of a baccalaureate degree from an accredited college or university; AND

Experience: Five (5) years of professional experience implementing performance improvement methodologies, which must include three (3) years of experience supervising professionals.

Education Substitution: Additional qualifying experience may substitute for up to two (2) years of education on a year for year basis. One year (2,000 hours) of qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Note: One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

• Experience implementing performance improvement methodologies in a healthcare setting
• Project management skills
• Data analysis skills
• Strong communication skills
• Experience implementing and coaching on lean principles and methods

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Supplemental Questionnaire (SQ) (Weight: 100%): Candidates who qualify will be invited to participate in a Supplemental Questionnaire (SQ) that is designed to measure the knowledge, skills, and abilities in job-related areas.

The SQ will be emailed to the address listed on the candidate’s online application. Candidates will be required to respond to the SQ in the time frame indicated and must submit the completed questionnaire as directed in order to have it evaluated.

Candidates must achieve a passing score in order to continue in the selection process.

Additional Information

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank.

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

If you have any questions regarding this recruitment or application process, please contact the analyst, Steven Scoles at steven.scoles@sfdph.org or (628) 271-6828.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.