Manager, Retail Media Advertising Services Job at Teikametrics Inc. in Boston

MUST HAVE AMAZON ADVERTISING EXPERIENCE TO BE CONSIDERED

ABOUT THE ROLE

In this client-facing role, you’ll be contributing to the exciting growth and scale of the company. Teikametrics is looking for a Manager of Retail Media Services (DSP) to join our incredibly fast-growing global enterprise managed services team. As a part of the team, this role will oversee management of display advertising campaigns on platforms including, but not limited to, Amazon DSP, Walmart Connect, and The Trade Desk, as well as helping customers use the Teikametrics Flywheel suite of products.

This includes helping shape our operations, community, and culture of hard-working, empathetic, and incredibly fun and talented team members. The people manager role will involve autonomous ownership of account relationships, onboarding, creating and implementing strategy, and mentoring team members and new hires, as well as collaborating with internal product, sales, and marketing teams for the development of new products, services, and marketing initiatives.

HOW YOU'LL SPEND YOUR TIME

• Understand customer needs to plan, organize, and manage all display advertising including, but not limited to, Amazon DSP, Walmart DSP, and The Trade Desk.
• Leverage tools such as Amazon Marketing Cloud (AMC) to analyze campaign performance and craft strategic recommendations to drive campaign performance.
• Collaborate with internal teams including eCommerce Media Analysts and other managers to run full-funnel media campaigns and ensure display advertising strategies align to paid search campaigns.
• Be the liaison between Amazon Advertising, Walmart Connect and other external partners and our clients.
• Be an expert on the Flywheel platform and act as a vital resource for helping with training, questions, and troubleshooting customer issues.
• Be a subject matter expertise in e-commerce advertising for our customers, guiding them on how to drive growth for our customers.
• Perform deep data analysis to answer the client’s strategic questions, and drive action.
• Move the needle with respect to the client’s KPIs and continuously showcase the value of Teikametrics throughout the engagement period.
• Take ownership of customer service requests through coordinating with the product support and engineering teams to ensure requests are addressed quickly and with a high level of satisfaction.
• Advise our Sales team on upselling & cross-selling opportunities that will help our customers succeed.
• Develop tools, processes, and reporting solutions for inefficiencies in daily campaign management execution. Provide meaningful and structured customer feedback to the Teikametrics product, data science, and development teams to drive automation of critical value-additive components of campaign optimization and reporting.

WHO YOU ARE

• Bachelor’s degree - ideally with a concentration in Economics, Marketing, Finance, Business Administration, Commerce, Mathematics, or Communications. Master’s degree in a relevant field is a plus.
• 2+ years of Amazon Advertising experience to be considered for this role.
• Experience managing Amazon DSP campaigns and using Amazon Marketing Cloud (AMC) to perform campaign analysis.
• Experience on other advertising platforms such as Amazon Sponsored Ads, Walmart DSP, and The Trade Desk is a plus.
• 5-7 years of experience as a client-analyst for a retail-oriented software or services company. This can include a background directly at an eCommerce business, an advertising technology company, or direct-marketing services agency.
• Strong quantitative skills, a passion for data analysis, and familiarity with SQL and advanced experience in MS Excel. Data management experience (Looker, Tableau, PowerBI) a plus.
• Superlative communication skills with deep proficiency in professional writing and presentation.
• Project management experience and ability to anticipate and mitigate risks.
• Proven experience in working with VP, SVP, and C-level executives of enterprise-level companies.
• Required to maintain certifications in Amazon Advertising and Walmart Advertising consoles.

WORKING AT TEIKAMETRICS

Join us! We hire talented individuals remotely across the following states: California, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Kentucky, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia & Washington. In addition, we also have remote opportunities in China and India.

More Than Just a Job

Everyone’s work preferences are different but regardless of work style, we like to take care of our people. Benefits of becoming part of Team Teika:

• Competitive cash

• A robust benefits package effective on day one!

• Generous stock option packages and investment opportunities

• Remote friendly - we hire in 25 states and 3 countries

• Unlimited Paid Vacation Policy

• Flexible work schedule - work when you’re most productive and effective!

ABOUT TEIKAMETRICS

Teikametrics’ AI-powered Marketplace Optimization Platform helps sellers and brand owners maximize their potential on the world’s most valuable marketplaces. Founded in 2015, Teikametrics uses proprietary AI technology to maximize profitability in a simple SaaS interface. Teikametrics optimizes more than $8 billion in GMV across thousands of sellers around the world, with brands including Munchkin, Clarks, Nutribullet, Conair, Nutrafol, and Solo Stove trusting Teikametrics to unlock the full potential of their selling and advertising on Amazon, Walmart, and other marketplaces.

The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended. #LI-Remote