The Fay is hiring: Community Manager in San Jose

The Fay is a brand new multi-family residential building in the heart of downtown San Jose. We are dedicated to creating a vibrant, welcoming community for our residents and fostering an environment where they feel at home. We are looking for a passionate and enthusiastic Community Manager to lead this initiative!

Position Overview:

The Community Manager will be responsible for the overall management of the building, ensuring a positive and engaging living experience for all residents. This role requires a hands-on approach, exceptional interpersonal skills, and a strong focus on resident satisfaction. You will work closely with residents to create a sense of community while managing day-to-day operations.

Responsibilities:

1. Resident Engagement:
   • Build and maintain strong relationships with residents through regular communication and engagement activities.
   • Organize and facilitate community events, activities, and programs that promote interaction and foster a sense of belonging.
   • Address resident concerns and feedback promptly, ensuring a high level of satisfaction.
2. Property Management:
   • Oversee daily operations of the building, including maintenance, leasing, and administration.
   • Manage and coordinate with maintenance staff and vendors to ensure the property is well-maintained and responsive to resident needs.
   • Ensure compliance with all local regulations and company policies.
3. Marketing and Leasing:
   • Work alongside our marketing team to develop and implement strategies to attract prospective residents.
   • Conduct property tours and facilitate the leasing process, ensuring a smooth transition for new residents.
4. Financial Management:
   • Assist in budgeting and financial reporting, ensuring the property remains within budget and meets financial goals.
   • Oversee rent collection and manage resident accounts.
5. Community Development:
   • Promote a culture of inclusivity and respect within the community.
   • Develop initiatives that encourage resident participation and foster community spirit.

Qualifications:

• Bachelor’s degree in Hospitality, Business Management, or a related field preferred.
• 2+ years of experience in property management or community engagement, preferably in multi-family housing.
• Strong interpersonal and communication skills, with a focus on customer service.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in Yardi preferred.
• Knowledge of the San Jose community and local resources is a plus.

Why Join Us?

At The Fay, you’ll be part of an innovative team that values creativity, collaboration, and community. We offer competitive compensation, benefits, and opportunities for professional growth. If you’re passionate about building community and enhancing the resident experience, we want to hear from you!

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Ability to Commute:

• San Jose, CA 95112 (Required)

Ability to Relocate:

• San Jose, CA 95112: Relocate before starting work (Required)

Work Location: In person

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