Residential Community Manager Job at Creative Homebuyers, Inc. in Santa Fe

Are you a dynamic leader who excels in customer service and has a background in property management? We are seeking a bilingual Residential Community Manager to supervise an active residential community in Santa Fe, NM. The ideal candidate will ensure a secure, well-kept, and inclusive environment for all residents. In this pivotal position, you will be responsible for overseeing daily operations, resident support, and property upkeep, all while adhering to company guidelines to guarantee a top-notch living experience.

Salary and Benefits:

• Salary Range: $50,000 - $55,000 (depending on experience)
• Paid Time Off (PTO)

$50,000 - $55,000 yearly

• Manage the property maintenance, utilities, and third-party contractors to ensure all facilities are functioning properly in Santa Fe, NM, US.
• Perform regular property inspections to uphold community standards and identify areas for improvement within the residential community.
• Handle rent collection, manage delinquent accounts, and enforce community policies while fostering positive relationships with residents.
• Process lease renewals, rental agreements, and notices, including demands for non-compliance or rent payments in Santa Fe, NM, US.
• Recruit, train, and supervise on-site staff, providing ongoing support and evaluations to ensure high performance.
• Keep accurate records of resident transactions, payments, and lease agreements using community management software specifically in Santa Fe, NM, US.
• Ensure compliance with local and state regulations by serving necessary notices to residents in Santa Fe, NM, US.
• Collaborate with team members to address operational challenges and maintain effective communication across all departments.
• Uphold safety standards, promptly report any incidents, and follow up on all safety concerns.
• Respond promptly and courteously to resident and guest inquiries, addressing concerns and service requests in Santa Fe, NM, US.
• Supervise all community operations to ensure safety, cleanliness, and adherence to company standards specifically in Santa Fe, NM, US.
• Coordinate resident move-ins and move-outs, prepare lease agreements, and handle financial transactions effectively in Santa Fe, NM, US.

• The ideal candidate should have at least 2 years of experience in property management, specifically in residential or manufactured home communities.
• Preferably, the candidate should be familiar with community management software such as Rent Manager.
• Fluency in both English and Spanish is required for effective communication with residents.
• Excellent communication skills are essential to handle inquiries through phone, email, and in-person interactions.
• Proficiency in Microsoft Office, basic math skills, and the ability to maintain detailed records are necessary.
• Strong organizational skills, excellent time management, and problem-solving abilities are key qualities for this role.
• A customer service-oriented mindset is crucial, with a dedication to creating a positive living experience for residents.

At Creative Homebuyers, Inc., we are passionate about transforming properties and revitalizing communities. We specialize in buying, renovating, and managing manufactured homes and communities. Our commitment to providing affordable, high-quality housing is at the core of everything we do. We foster a positive and supportive work environment, where every team member is empowered to grow and contribute to the success of our residents and the communities we serve. Join our dynamic team and help us continue making a meaningful impact, one home at a time.