Library Assistant I Job at Charles Drew University in Los Angeles

We are seeking a Library Assistant, who will play a crucial role in supporting our mission by providing efficient and effective assistance to our library patrons. You must be a detail-oriented and customer-focused individual who is passionate about promoting academic excellence through access to knowledge and information.

The Library Assistant will report to the Director of Library & LRC and be solely responsible for assisting the library's users and keeping the library operational for the evening and weekend shifts.

Hourly Pay Rate: $22 per hour

Essential Duties and Responsibilities:

• Greet and welcome library patrons in a friendly and professional manner
• Assist patrons with locating and accessing library resources, including books, journals, databases, and other materials
• Oversees the operations of the circulation desk during the evening/night shift. This includes ensuring library policies are adhered to by users, and contacting Library Director with updates as necessary.
• Ensure library users check in upon arrival to the library and monitor student use of the library.
• Registers patrons in the ILS library system, ensuring the information is accurate.
• Assist with printing posters ensuring posters are printed promptly.
• Maintains specific LibGuides, updating at least once per month.
• Process print and electronic books using the NLM classification system (as applicable) in a timely manner.
• Works with Electronic Resources Librarian to help maintain electronic journals.
• Create fliers to market library activities, programming, and resources.
• Works with the Acquisitions Coordinator to assist in creating and disseminating library materials, including creating lists.
• Assists the Library Director with compiling statistics and data from various sources.
• Maintain the organization and cleanliness of the library, including shelving books, tidying workspaces, restocking supplies, and preparing the library for the next day.
• Provide exemplary customer service by answering questions, resolving issues, and addressing concerns promptly and efficiently.
• Attend and participate in staff meetings and training sessions to stay updated on library policies, procedures, and services.
• Ability to work a flexible work schedule, including evenings and weekends.

Other Duties and Responsibilities:

• Other duties as requested.

EDUCATION:

• Bachelor's degree from a regionally accredited college or university with coursework emphasis in Libraries or related fields.

LICENSES/CERTIFICATIONS (IF APPLICABLE):

• N/A

EXPERIENCE:

• College courses in Library Technology or Library Science or work experience equivalency.
• 1-2 years of experience in the library performing general library tasks or customer service experience.
• Working knowledge of data visualization tools such as Canva, Microsoft Suite, etc.

SKILLS and Qualifications:

• Strong communication, organization, study, and problem-solving skills
• Familiarity with reference ticketing software programs (LibAnswers) and discovery and access control systems
• Ability to prioritize work in a unit that receives time-sensitive, high-volume requests and involved
• Excellent general clerical skills and the ability to keep detailed records with great accuracy
• PC proficient with working knowledge of PowerPoint, Access, and Word
• Excellent customer service, interpersonal skills, oral, and written communication, organizational, analytical, and problem-solving skills.
• Ability to create, compose, and edit written materials.

COMPLEXITY:

• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Occasional stooping. Frequent standing.Constant walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, and seeing far and near.

WORK ENVIRONMENT:

• The position is on-site unless specific authorization from the manager.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally required to work in confined space.

MENTAL DEMANDS:

• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent variety of unrelated tasks. Constant calculating, interrupted work, a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

Special Requirements:

• Ability to work effectively with a diverse community.

As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment, students, faculty, and staff must comply with the current CDU Covid-19 requirements as described on the CDU Covid-19 webpage.Please visit the CDU Return to Campus website https://www.cdrewu.edu/covid-policy/ or email the Campus Nursing Office at nurseofficer@cdrewu.edu.

Excellent benefits:Medical, dental, vision, retirement plan, vacation accrues on first day of employment, wellness programs, 17 paid holidays per year, up to 16 hours of paid time off to participate in community service and much more.

EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.