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Rail City Casino

Rail City Casino is hiring: Marketing Manager in Sparks

Rail City Casino, Sparks, NV, United States, 89494


Job Type

Full-time

Description

Rail City Casino in Sparks is looking for a charismatic and bright person excited to become the Marketing Manager. We offer unique experience of working with a great team in a lively casino that local guests and employees call home.

Previous casino experience is preferred but not required - this position is all about outstanding planning skills, excellent leadership and analytical approach to decision-making. We are a data-oriented company that uses technology to drive marketing, so more than intermediate computer (especially Excel) literacy and good math skills are a must.

In addition, skills that include digital and social media advertising, videography and video editing are a big plus and could instantly upgrade salary level.

We offer:

- Competitive salary (based on experience and skills)

- Full health, dental and vision insurance available

- Paid time off

- Employee meals while at work

- Complete training on all proprietary systems

Duties:

  • Planning of promotions, events and other marketing activities
  • Programing multiple systems (player tracking system offer, marketing kiosk, restaurant discounts, digital signage, etc.)
  • Providing superior guest service, interacting with internal and external customers in an efficient, friendly manner, promoting the Guest Services Center, promotions, and the Players Club Card.
  • Managing mailing lists for promotions and events and dividing them into different level of play to tier for mailings.
  • Planning and executing digital marketing campaigns (email blasts, social media posts, OTT)
  • Providing direction to Food & Beverage on marketing ideas and implementation.
  • Working with other departments on cross-marketing and advertising
  • Managing internal printed and digital collateral
  • Directing advertising and social media efforts.
  • Selecting and purchasing gifts given during events
  • Tracking availability of complimentaries for Players Club participants based on player activity, maintains database, updating player records periodically.
  • Responsible for the input of sensitive data entry into players' accounts.
  • Maintaining inventory and implements control of Guest Services Center merchandise and operational supplies.
  • Resolving customer complaints/issues in a professional, friendly manner.
  • Assisting in and develops, coordinates and executes promotional activities on and off property to increase guest visits and casino play.
  • Assuring that a consistent offering of special events, tournaments and promotions is scheduled for our casino customers.
  • Ensuring that all Casino Marketing efforts are properly coordinated with other departments.
  • Attending events on and off property to develop a relationship with guests and community members.
  • Monitoring guests play to insure proper complementaries are implemented.
Requirements
  • High school diploma required - college degree is preferred
  • Must be able to obtain and maintain Gaming Registration
  • Previous managerial/leadership experience (casino environment experience is preferred)
  • Excellent knowledge of Microsoft Excel and good knowledge of Microsoft Word, PowerPoint and other various software. Basic graphic design software familiarity is preferred.
  • Must be able to communicate effectively in English language.
  • Excellent oral and written communications skills.
  • Excellent customer relations and communication skills.
  • Outgoing, approachable personality with the ability to meet and greet both our established patrons as well as newcomers to the property.
  • Ability to work effectively and cordially with co-workers and management to resolve disputes and customer issues.
  • Ability to work effectively and cordially with co-workers and management.
  • Must be able to handle multiple tasks simultaneously.
  • Must be able to write clearly and informatively.
  • Excellent organizational abilities (ability to handle cash, calculate accurately, analyze and account for cash and coin).
  • Ability to work in high-pressure, fast-paced environment.
  • Ability to maintain a high standard of professionalism at all times-while on or off duty.
  • Must have the ability to sit/stand for prolonged periods.
  • Ability to use keyboard, computer, 10 key calculator and other office equipment.
  • Ability to lift up to 20 lbs. frequently to stock supplies in station.
  • Must be able to move about the casino and operational areas freely, without restriction.