Civilized People is hiring: Social Media Specialist in New York
Civilized People, New York, NY, US,
Job Description
The Senior Social Media Marketing Specialist will work closely with the marketing team, as well as cross-functional partners and company leadership to create engaging content for our social and new media presence, including keeping social media channels updated and brand-focused, and seeking out new medias and ways of connecting with audiences with our luxury food brand.
· Managing social media channels, including Facebook, Instagram, LinkedIn, You Tube, TikTok and other relevant platforms creating channel specific content
· Evaluate emerging platforms, reporting how they would contribute to our social ecosystem as well as how they would drive potential sales
· Partner with and manage social media agency
· Work with the Marketing Manager and media agency to create/optimize an ever-evolving promoted post plan
· Oversee the creation of social media visual content – continually enhancing imagery to be relevant, defining the social brand aesthetic/lifestyle and growing follower base
· Ownership of influencer relations and brand partnerships
· Support the planning and execution of photo & video shoot needs
· Create dynamic written, graphic, and video content
• Partner with Leadership to develop LinkedIn content and presence for the brand
· Create content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation
· Cultivate influencer and brand relationships creating mutually beneficial programming with measurable results
· Partner with and oversee social media agency
• Research audience preferences, discover current trends and stay current with platform offerings
· Lead social media management of brand activations, events, community management, day to day engagement and messaging
• Develop innovative social media campaigns to increase engagement and grow audience
· Analyze and report audience information and demographics, and success of existing social media projects, posts, stories
• Propose innovative ideas and concepts for social media and marketing content to drive store and web traffic
· Work with marketing and other Citarella team members to coordinate social/digital ad campaigns to drive awareness of markets, e-commerce and Citarella experts.
• Use timelines and scheduled content to create a consistent stream of updated content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize
· Communicate social and marketing plans to all levels of the organization
· Facilitate conversations with customers, respond to inquiries, report on fan/customer commentary/feedback
· Assist in the organizing promotional events and support socially as well as attend/support them
Our consultants have over 50 years of hands on experience in the retail and hospitality industries. We have been working in these customer service-oriented industries for virtually our entire careers and have an understanding of the desires and motivations of hospitality and retail professionals.
Matching the right people with the right opportunities is hard work. Each day we work diligently to balance the needs of our client organizations with the needs of our candidates and to respond to these needs quickly and effectively.