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Culligan International Company

Social Media Community Specialist Job at Culligan International Company in Rosem

Culligan International Company, Rosemont, IL, United States,


Job Description

Job Description

The Social Media Community Specialist is a key player in the relationship between consumers + Culligan's North America dealership network across multiple platforms. This position is a core member of the Marketing Team and will be at the forefront of effective, engaging communication in the social space for local small businesses.

Specific Job Function:

  • Set & implement social media & communication verbiage that aligns with brand voice
  • Monitor and report back on feedback and online commentary, partnering with Community Manager to create thoughtful, engaging responses + “surprise & delight” opportunities at the local level
  • Own content distribution across platforms for dealer network, partnering with marketing team members to build a functional monthly editorial calendar based off of consumer-facing campaigns
  • Serve as the brand’s advocate, embodying its values and mission while representing it across all interactions
  • Act as a conduit between the North American dealership network and internal stakeholders to ensure quality + consistency across their social platforms
  • Manage local SEO optimization with North American dealership network, including Google Business Profile, with agency partners and dealership network
  • Build monthly & quarterly reporting to assess progress against key performance indicators and benchmarks, increasing the engagement among Culligan’s North American dealership audience and building brand equity on new and emerging channels
  • Collaborate cross-functionally with various teams to understand and implement optimal social media practices
  • Stay abreast of industry trends, water treatment advancements, and community developments to ensure the brand remains relevant and responsive

 

Requirements:

  • A four-year college degree or equivalent experience required
  • Proven experience in community management, preferably within the water treatment, environmental or related industries
  • Strong understanding of key social platforms such as Meta, Tik Tok, Reddit, etc. while keeping up-to-date on emerging platforms
  • Proficiency in social media management tools, analytics, and content creation platforms
  • Exceptional written and verbal communication skills, with an ability to engage diverse audiences
  • Build relationships with customers, potential customers & industry professionals
  • Design experience preferred

 

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position:

Resourcefulness Customer Focus Team Player

Passion Integrity Creativity

Detailed Oriented Independence Communication

 

Company Description
ABOUT CULLIGAN INTERNATIONAL

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.

For more information visit: www.corporate.culligan.com

Company Description

ABOUT CULLIGAN INTERNATIONAL\r\n \r\nFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.\r\n\r\nFor more information visit: www.corporate.culligan.com