The Juilliard School is hiring: Program Lead, Music Development Program (Tianjin

Job Description

Key Responsibilities:

As the primary administrator of the Music Development Program (MDP), the Program Lead works closely with the PE/CE team to coordinate and support various aspects of the program, including:

• The curriculum development team, classroom teachers, and instrumental instructors; assists with the development and execution of the pedagogy workshops.
• Admissions process, including applications, auditions, admission results, and customer service related to admissions.
• Student onboarding process, including tuition payments, fapiao requests, and refunds; ID creation, student information collection, consent forms; orientation events.
• Program operations, including academic affairs, student and teacher schedules, room assignments, facility's needs, campus entry issues, performance activities and events.
• Personnel management for teachers, admin support and TAs, including hiring, payroll, onboarding, and training.
• Parent relations, including MDP Parent Committee, parent open day, WeChat group management.
• Prepares reports and presentations when required; proactively addresses inquiries from current and prospective customers to meet growth targets.
• Works closely with the Director to develop an annual budget and business plan to promote and sustainably grow the Music Development Programs both at TJS and off-site.
• With Chief Program Officer and Director of PE/CE, develops and refines the educational and artistic mission of MDP.

Other roles:

• Supports PE/CE colleagues in all PE/CE programs and completes departmental tasks and responsibilities as assigned.

Knowledge, skills and experience

Qualifications

• Bachelor's degree required; master's degree preferred. Strong preference for classical music background.

Skill

• Excellent time management and multitasking skills
• Strong interpersonal skills with an ability to work effectively in a team.
• Attention to detail and confident communication skills.
• Proficient in IT, including MS Word, Excel, and Outlook.
• Native Chinese speaker with fluency in English.

Experience

• A passion for education with at least 3 years of administrative experience, preferable in a music school.
• Experience in project management and teaching within an educational context is a plus.
• Experience with international organizations is preferred.

Behavior

• Proactive mindset.
• Passionate about education
• Strong sense of accountability.
• Self-starter with a collaborative spirit.
• Flexibility in adapting to emerging and changing needs.
• Cultural sensitivity.
• Persistence, perseverance, and resilience