Pharmacy Technical Management Technical Writer Job at TEEMA in New York

DESCRIPTION:

·  We are currently seeking a highly skilled pharmacy benefits management experienced technical writer to create process and policy documents.  In this position, you will create easy-to-understand user content and process documentation. You’ll collaborate with cross-functional teams, including Business area experts, Developers, and various client teams, to create and update  documentation for a PBM implementation.

Duties & Responsibilities:
• Work with internal teams to understand and create technical operating process documents.
• Create strong content that fulfills client and company standards and audience goals
• Analyze current content and make improvements as necessary
• Coordinate with management personnel to ensure accuracy.
• Utilize companies standardized templates when applicable
• Develops, produces, and maintains a variety of complex business and user documents
• Ability to determine project requirements, perform complex writing, copy editing, technical editing and documentation design activities.
• Experience executing document quality assurance process to tailor documentation aligned with establish documentation standards and meet client expectations
• Proficient in Microsoft Office Suite

Required Education and Other Credentials:
• Certification, formal training, experience or demonstrated competency in pharmacy benefits management operating policies and procedures 
• Relevant experience with technical writing and previous PBM document development.

Preferred Qualifications:
• Minimum 2 years of pharmacy benefits management operations documentation experience is REQUIRED

• Self-motivated and able to prioritize and manage workload and meet critical project milestones and deadlines with limited supervision
• Must have excellent oral and written communication skills, including the ability to communicate with internal and external parties
• Must demonstrate strong editing & formatting experience with a high degree of attention to quality, details, and correctness

 Other Duties may include:
• Facilitates the ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Responsible for structuring knowledge repository of information, making sure the document libraries are properly organized and documents are stored.
• Organizes documents / table of contents / flow of information, in order to meet requirements and logic convey desired content.
• Performs QA on work of lower levels / editorial corrections.