SAP is hiring: Senior UX Designer in Palo Alto

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do:

As a Senior UX Designer specializing in onboarding and continued learning experiences, you will create seamless and engaging user journeys from initial product interaction through ongoing learning paths. Your role involves collaborating closely with cross-functional teams to deeply understand user needs and business goals, translating insights into innovative UX strategies and solutions. You will pioneer the design of intuitive onboarding experiences that simplify user adoption and enhance product understanding. Additionally, you'll refine the UX framework for educational content, ensuring coherence and accessibility across all learning materials. Leveraging your expertise in user research, interaction design, and prototyping, you'll continuously iterate to optimize user flows and interface interactions, aiming for impactful and user-centric outcomes.

What you bring:

Bringing robust experience in UX/UI design, you demonstrate a track record of driving UX initiatives that elevate user satisfaction and product usability. Your deep empathy for users allows you to craft designs that not only meet functional requirements but also exceed user expectations. Your ability to effectively communicate design concepts and rationale to stakeholders at all levels ensures alignment and support for UX strategies. You thrive in dynamic environments, managing multiple projects with creativity and precision, while staying abreast of UX trends and technologies to innovate and enhance user experiences effectively.

Expectations and tasks:

1. Drive UX design initiatives for onboarding and learning experiences, ensuring alignment with product goals and user expectations.
2. Develop prototypes, wireframes, and design systems that enhance the usability and accessibility of onboarding flows and educational content.
3. Partner with product managers, design leadership, and engineers to translate complex features and functionalities into clear, visually appealing, and user-friendly designs.
4. Help define project scope, goals, and deliverables in collaboration with cross-functional teams.
5. Champion design best practices and establish new patterns that can be contributed back to a design system that ensures consistency and scalability across our product suite.
6. Stay up-to-date on the latest design trends and technologies, continuously bringing new ideas and perspectives.
7. Mentor and collaborate with junior designers and cross teams, fostering a strong design culture.

About you:

1. 7 years of experience in UX design, with a strong focus on UI design.
2. Proven experience designing for enterprise software applications.
3. Proficiency in UX/UI design principles, interaction design, and user research methodologies.
4. Ability to thrive in a dynamic environment, managing multiple projects with creativity, efficiency, and attention to detail.
5. Keen ability to grasp complexity quickly and to focus on key issues.
6. Excellent communication, storytelling, and collaboration skills, with the ability to effectively present design ideas to leadership and executives.
7. Mastery in industry-standard design software (e.g., Figma, Mural, Pendo or WalkMe onboarding tools a plus).
8. A passion for innovation and a desire to push the boundaries of UX and elevate experiences to a new level.

About the Team:

Our team transforms user engagement from the first interaction onward, creating intuitive onboarding and continuous learning experiences that empower users. We are a dynamic group of designers and content strategists who thrive on collaboration and creativity to make a significant impact on millions of users worldwide, ensuring they have the best possible experience with our products.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

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