Tesla

Tesla is hiring: Sr. UX Designer, Fulfillment & Ownership in Fremont

Tesla, Fremont, CA, United States, 94537

Tesla is looking for an outstanding User Experience Designer to design the future of our vehicle fulfillment and ownership experiences in the Tesla app. You will be responsible for researching, designing, innovating, prototyping and testing new digital experiences that pave the way for the future of energy and vehicles in a way that has never been done before. Our experiences are transforming the way consumers, businesses, and municipalities transition to EVs and sustainable energy.
As a member of the UX Design organization, you will be at the forefront of transforming the digital landscape for Tesla's energy and vehicles across the globe. You will be responsible for designing the Tesla vehicle fulfillment and ownership experiences including charging, service and roadside, support, Tesla Insurance and Tesla Assist. You will collaborate with sales teams, product owners, designers, engineers, global partners and will be a key contributor and originator. You will conceptualize, design, measure impact and implement best-in-class digital experiences to help owners effortlessly charge and get help when needed. We expect exceptional design skills, creative problem-solving and a great sense of aesthetics. The experiences of Tesla.com are innovative, simple, and minimalistic.

Responsibilities

Research and define UX strategy, contribute to the overall product and design direction from a concept to implementation
Develop creative and innovative design solutions for product education and purchase experiences that help guide various types of customers from different backgrounds and with different requirements
Constantly measure how designs are performing for target customers; iterate and improve those experiences as needed
Work in a highly collaborative fashion with engineers and other partners; invest in building relationships and trust with stakeholders
Present work to partners, stakeholders and senior leaders regularly
Define and share Tesla UX design standards and guidelines. Advocate for consistency across team members and partners

Requirements

Degree in the study of design, portfolio that shows equivalent project experience or equivalent experience
3+ years of experience designing interactive applications for web
An excellent portfolio showcasing user experience, visual design and UI work with a strong design sensibility and excellent, user centric storytelling
Excellent visual, UI, and interaction skills, ability to think through complex interaction design
Customer-focused, with experience using design research methods to uncover customer insights
Effective written and verbal communication skills
Self-motivated, able to work independently but also collaborative and driven by group critique

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program