Idogav Demo Account is hiring: Senior UX Designer in Boston

Qualifications

• Must have knowledge and background in Devops
• Ability to see the big picture and proven track record of writing concepts and tasks from scratch
• Strong initiative and ability to work independently with limited direction
• Proven technical writing experience including experience writing for a developer audience
• Experience documenting APIs using Markdown, CSS, JavaScript, Jekyll, Contentful or related technologies
• Ability to go and find out not only how something works, but also when and why to use a particular configuration/setting
• Experience with source control tools (Git or Perforce) and bug tracking/collaboration tools (GitHub/Jira/Confluence)
• BA/BS or equivalent experience required

Responsibilities

• Preparing instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily
• Work with technical staff to make our integrations easier to use and thus need fewer instructions
• Organize and write supporting documents for integrations and API
• Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Assist with standardizing content across platforms
• Create informational notifications, operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” artifacts to help technical support staff, consumers, and other users within the department
• Manage the docs like code
• Work with computer hardware engineers, scientists, computer support specialists, and software developers to manage the flow of information among project workgroups during development and testing
• Analyze customers interaction with our docs using Google Analytics and/or Hotjar to improve our integrations and documentation