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Treehouse

Treehouse is hiring: User Experience Researcher in San Diego

Treehouse, San Diego, CA, United States, 92189


This is not a job at Treehouse, do not email Treehouse to apply.

As a User Experience Researcher, you’ll drive qualitative and quantitative research to result in a measurably delightful and globally scalable user experience for Whova’s product. The ideal candidate will be driven by a strong user empathy and knowledge of research methodologies and experience with tools used. You’ll partner closely with our product managers.

Responsibilities

  • Collaborate closely with product managers to identify, define and deliver meaningful insights that inform business decisions.
  • Lead user-centered research throughout the product development process, using a variety of qualitative and quantitative research methods (eg interviews, surveys, usability tests, concept tests, competitive analysis, etc).
  • Plan, design and execute user and product usability research studies and experiments aligned with business objectives. Responsibilities include research method selection, tool selection, user recruitment, test creation, analysis and reporting.
  • Generate actionable user insights for product features as well as concepts and communicate to diverse audiences through effective written documents and presentations.

Qualifications

  • BA/BS or master degree in an Engineering, Cognitive Science, or other data or research-centric field or equivalent practical experience.
  • A 'can do' spirit combined with high energies and a positive attitude.
  • Expertise in conducting end-to-end user research studies; planning, recruitment, execution, analysis and delivery.
  • Experience with quantitative research methods, statistical analysis, experiment design, insight generation and data visualization.
  • Effective written and verbal communication, storytelling, and presentation skills.
  • Ability to translate product team requests and needs into researchable questions in a rigorous and valid way.
  • Self-starter who doesn't hesitate to proactively approach in order to learn fast.

Compensation and Benefits

  • Salary: $50K -- $70K annual salary, based on the experiences in user experience researcher (years of UX researcher experiences, qualitative and quantitative research experiences, survey design, etc).
  • Medical benefits, paid sick and vacation leave.
  • Fast-growing career potential.
  • Fun, upbeat, and collaborative office environment.
  • In-office gym.
  • Two company-provided lunches each week.
  • Working from home every Friday.

About Whova

Whova provides an all-in-one event management solutions including a mobile event app to support conferences, expos, trade shows, networking and business events. Whova is a fast-growing company with customers in more than 100 countries. Whova has been named as one of the Best Places to Work in San Diego, 5 years in a row.

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