blueStone Staffing Solutions
Technical Writer - BA/Tech Writer Job at blueStone Staffing Solutions in Flowood
blueStone Staffing Solutions, Flowood, MS, United States
- Location: Jackson, MS
- Type: Contract
- Job #11700
- Salary: $47.00 - $60.00 Per Hour
Are you a seasoned Technical Writer or Business Analyst searching for your next professional adventure? Look no further!
We are representing an esteemed agency seeking to fill three positions for experienced Technical Writers/Business Analysts. Join our team and contribute to the development of our case management system through your expertise and innovative ideas!
What Will You Do?
- Collaborate with cross-functional teams to storyboard user scenarios for case management applications.
- Define business outcomes for various case management use cases.
- Create top-notch technical documentation outlining key workflows, use cases, user stories, and functional specifications.
- Publish step-by-step process instructions to achieve business objectives.
- Define data requirements associated with clinical use cases.
- Review and edit technical content for accuracy, clarity, and consistency, ensuring alignment with system functionalities and user needs.
- Organize and structure documentation in a user-friendly manner.
- Produce clear, accessible content for a diverse audience, including end users, system administrators, and developers.
- Provide user perspective feedback on the CMS to help improve system usability.
The ideal candidate should possess:
- A Bachelor's degree in Business, Information Systems, or a related field.
- At least 5 years of experience in analyzing, documenting, and implementing software solutions in a technical environment.
- Knowledge of SQL or similar query languages (3 years preferred).
- A solid understanding of databases, APIs, and integration concepts (5 years of experience).
- Experience with cloud technologies, SaaS solutions, and data analysis (3 years).
- Exceptional writing, editing, and proofreading skills, with a keen eye for detail (5 years).
- Effective communication, organizational and time-management skills.
- A detail-oriented mindset with a focus on producing high-quality deliverables.
- Ability to work independently as well as collaboratively within a team.
It would be a bonus if you have:
- Specific experience in case management within Child Welfare domains.
- Experience in testing and implementing hosted web applications within the Human Services sector (ie Social Services, Crisis/Emergency Services).
Please note: This position is primarily remote with some onsite work required in Jackson, MS. A fingerprint screen is required for this role.
Scoring Method
- Resume: 30%
- Interview: 30%
- Preferred Skills/Experience: 10%
- Cost: 30%