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Nortek Data Center Cooling

Nortek Data Center Cooling is hiring: Technical Writer I in Oklahoma City

Nortek Data Center Cooling, Oklahoma City, OK, United States, 73196


Description

Technical Writer - Data Center Cooling

Maximize your potential. Minimize your footprint.

Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.

At Nortek Data Center Cooling, we're shaping the future by Creating a Better Tomorrow Every Day! We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees' commitment to quality, customer experience and operational excellence.

Nortek Data Center Cooling. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. Our benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions. To apply, please visit our career site at www.nortekair.com/careers.

As a Technical Writer at Nortek Data Center Cooling, you will work closely with engineers and product managers to develop documentation and support information to accompany our platform and products. This position will be responsible for curating, publishing, editing and creating technical documentation that communicates complex technical information.

Responsibilities
  • 3+ years of technical writing experience
  • Develop clear, detailed, and easy-to-follow work instructions and standard operating procedures (SOPs) for manufacturing processes, equipment uses and assembly tasks.
  • Review and edit existing work instructions to ensure they are up to date with any process.
  • Maintain a comprehensive and organized library of technical documents.
  • Work closely with manufacturing, engineering, and quality teams to gather information about processes, tools and techniques.
  • Conduct interviews with subject matter experts (SME's) to understand complex manufacturing processes and translate them into simple accurate instructions.
  • Ensure that instructions comply with applicable regulations, safety standards and quality management systems.
  • Collaborate with the illustrator to describe required images to be created.


Requirements
  • Bachelor's degree in technical writing, content creation, communication, or related
  • Knowledge of Madcap Flare (preferred) (Technical Authoring Software)
  • Strong understanding of documentation
  • Excellent interpersonal and written communication skills. Ability to break a complex process into steps or tasks and write the necessary tasks concisely.
  • Ability to read a complex technical document and to pull the relevant information from it to include in a manual.
  • Ability to perform Quality and Style checks for other technical writers.
  • Basic ability to understand electrical schematics and technical documentation.
  • Basic MS Office and Adobe Acrobat skills.
  • Experience with AP style Guide.
  • Basic knowledge of XML authoring
  • Experience with CSS (Cascading Style Sheets)