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Alpha Omega Integration

Alpha Omega Integration is hiring: Lead Technical Writer in Lorton

Alpha Omega Integration, Lorton, VA, United States, 22079


Job Title: Lead Technical Writer
Work Location: Hybrid - Lorton, VA & Remote (applicant be based within a commutable distance (1-2 hours) of Lorton,VA)
Clearance Required: DHS Public Trust EOD, US Citizen (Secret or above preferred)

Alpha Omega is seeking a Lead Technical Writer to oversee and guide a cross-functional agile development team in a dynamic, fast-paced environment. The selected candidate will take on a leadership role in managing documentation efforts and driving the team's success, while fulfilling the responsibilities outlined in the Responsibilities section.

Key Responsibilities:

  • Responsible for creation and management of HSI System Engineering Lifecycle (SELC)/Software Development Lifecycle (SDLC) documentation
  • Responsible for the management of HSI's Confluence Knowledge Management Pages
  • Parse existing documents and artifacts for key information and preferred language; to then be applied to new documentation
  • Ensuring consistency with all documentation and messaging

  • Provide leadership and mentorship to a team of technical writers, ensuring high-quality documentation and continuous improvement in writing standards.
  • Serve as the primary liaison between the documentation team and senior leadership, presenting updates, identifying risks, and proposing solutions.

  • Serve as central POC for stakeholders searching for current documentation
  • Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
  • Gather and analyze technical and product information from various sources to document new or changing product functionality.
  • Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
  • Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
  • Maintain a library of application documentation, cataloging it for internal and/or external use.
  • Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."
  • Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
  • Test both the product and its documentation for accuracy and consistency.
  • Identify problem areas or structural deficiencies and proactively contribute to their improvement.
  • Regular use of a content management system (CMS) to manage the lifecycle of technical documentation including draft, review, and publish phases.
  • Become a subject matter expert of the [redacted] platform and how the different tools are used to perform various construction related tasks.
  • Regular communication and synchronization with the Director of Documentation and Certification.


Required Qualifications:

  • Education:
    • Bachelor's degree in business or IT related field. Bachelor's degree in English or Journalism (experience in lieu of degree is acceptable)
  • Experience/Skills:
    • 3-5 years of experience required in an IT development environment.
    • 2-3 years of experience writing System Engineering Lifecycle (SELC)/Software Development Lifecycle (SDLC) documentation
    • Proven leadership experience in a technical writing role, with a track record of managing or mentoring a team of writers or contributors.
    • Experience with online technical writing tools such as Confluence, Adobe, SharePoint.
    • Experience in creating documentation for audiences with different levels of technical skill.
    • Excellent writing, editing, and communication skills.


Preferred Qualifications:

  • Experience with Knowledge Management
  • Knowledge of the Software Development Process
  • Knowledge Process Improvement Best Practices
  • Excellent English writing skills
  • Strong interpersonal skills, ability to work with a variety of peer teams
  • Commitment to quality
  • Ability to collaborate with diverse remote teams in different time zones
  • Self-driven and looking for ways to work around hurdles
  • Ability to multi-task and work with shifting priorities
  • Experience with Microsoft SharePoint and Confluence


Preferred Certifications:

  • Scrum Alliance CSM or CSP certification or PMI's Agile Certified Professional (ACP)


Salary and Benefit Information:

The likely salary range for this position is $55,000 - $120,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

  • PTO including paid parental, military, and bereavement leave
  • Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
  • Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
  • Life Insurance, STD/LTD term disability coverage, with employer paid premiums
  • 401 (k) plan with a match that is 100% vested after you complete two years of service
  • FSA/DFSA/HSA flexible benefit plans
  • Annual Tuition & Professional Development Reimbursement benefit


We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Alpha Omega's Core Values are (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity - collectively they are an acrostic reminder of the values that guide the work we do. We have H.E.A.R.T.!

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager.

Our Company:

Alpha Omega is an award-winning Federal IT Solutions provider. Since our inception in 2016, we have grown our revenues to $140 million and our employee population to almost 500 people located across the U.S.

At the heart of Alpha Omega's mission lies a comprehensive approach to addressing the most critical domains shaping our world today. Through strategic partnerships and cutting-edge technology, the company is committed to delivering mission-enabling solutions that transcend boundaries and propel progress in key areas. We deliver mission-focused solutions in our domain areas of national security, foreign affairs and climate science leveraging our expertise in cybersecurity, data and AI, and digital modernization.

Our consistent growth has fostered a series of accolades including Inc. 5000 and Washington Technology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work seven years in a row, and USA Today and Washington Post Top Workplaces.

Alpha Omega places significant emphasis on bolstering national security efforts in collaboration with key government agencies such as the Department of Homeland Security (DHS). Through our National Security domain, we provide innovative solutions and strategic partnerships, the company is committed to safeguarding America's safety and prosperity. From implementing advanced cybersecurity protocols to strengthening critical infrastructure resilience, Alpha Omega's contributions are instrumental in defending the nation against evolving threats. Furthermore, our dedication extends to protecting the interests of our service members within the Coast Guard, recognizing their integral role in the broader national security framework. This comprehensive approach underscores Alpha Omega's unwavering commitment to ensuring the safety and security of the United States.

Climate science is integral to our national security strategy, as it provides crucial insights into environmental threats that can destabilize regions, exacerbate conflicts, and compromise vital resources essential for the safety and stability of our nation. Moreover, Alpha Omega recognizes the urgency of addressing climate change and its far-reaching implications. Through initiatives like the integration of advanced climate modeling within National Oceanic and Atmospheric Administration (NOAA) and supporting agricultural production and conservation efforts within the United States Department of Agriculture (USDA), the company actively contributes to the fight against climate crisis. By leveraging technology to drive sustainability and resilience, Alpha Omega underscores its commitment to preserving our planet for future generations.

In addition to its domestic endeavors, our Foreign Affairs domain is deeply engaged in navigating complex foreign affairs and promoting U.S. diplomacy on the global stage. Through collaboration with the U.S. Department of State and other international partners, the company advances national interests while fostering cooperation and mutual understanding. By leveraging technological innovation, Alpha Omega strengthens America's position as a global leader and promotes stability in an increasingly interconnected world.

Application Deadline: December 31, 2024

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. We are committed to the development of a creative, diverse, and inclusive work environment. Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently abled individuals are strongly encouraged to apply.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)