Automotive Service Writer Job at Cocoa Hyundai, Inc. in Cocoa

Automotive Service Advisor

Yearly earnings $80,000 to $120,000

We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for a Great opportunity to work with a outstanding team and company. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

RESPONSIBILITIES

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

QUALIFICATIONS

• One year of dealership Service Advisor experience a must
• Proven track record of achieving exceptional Customer Satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Must have a desire for a long term career with a growing organization
• CDK experience; highly preferred

BENEFITS

• Progressive and Competitive Pay Plan
• Strong mentorship program to help you gain the experience you need to progress your career
• Excellent opportunities for growth and internal promotions
• Ongoing Training and Education, Employee Purchase and Service Discounts
• Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• Paid Sick Time
• Paid Vacation
• 401(k)
• Team-oriented, professional and fun work environment