IT Manager

WMUR TV, the ABC affiliate in Manchester, New Hampshire, is looking for an IT Manager to join our station. You will oversee the IT operations at our station and work with a collaborative team in a fast-paced environment. You will perform daily maintenance on computers, virtual systems, network infrastructure, printers and provide user support. The IT Manager reports to the Director of Engineering.

Job Responsibilities:

• Network topology, core & user access switching, connectivity, and segmentation
• vLAN understanding, segmentation, and IP Management
• VMware & Virtual systems & Management
• Cisco Hyperflex Virtual Systems Management & Understanding
• Wireless Connectivity & usage policies – Hearst, Hearst Guest
• Security Management – Crowd Strike
• MFA, Okta, & Systems Access
• Enterprise AD Management & Understanding – Quest Active Roles / Native AD Tools
• WAN connectivity – circuit usage, including Supplemental, Palo Alto Firewalls
• ITAM – Asset Management - Replenishment
• Service Now functions and Service Catalog – ITIL Worker Interface / End User Interface
• User On-Boarding and New User Setup in SNOW
• Isilon & Qumulo Production storage systems management & understanding
• SCCM Initiatives and Windows Updates – client install and reporting
• WSUS Server Update System
• Share Point Data Stores
• AWS / Azure Cloud Based Systems
• Rubrik Backup Systems
• ENPS Systems & WEB Access – News iPads
• Bit Central Production Systems
• Signiant Transfer Agents
• Streaming & OTT efforts – Up Link
• DMZ – Publicly facing systems – Gateway Switches
• ADC Automation & BOPS Switches
• Software Compliance & Licensing
• VPN Access – zScaler ZPA
• Bomgar system & support
• PDQ Inventory & Deploy
• VoIP
• Support user needs across all departments

Requirements:

• Working knowledge of managed network switches and architecture concepts
• Analytical & technical problem-solving skills
• Communications skills and customer-service attitude
• Maintain corporate standards, policies, and procedures
• May be required to be “on-call” outside of normal working hours

Diversity Statement

At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

• Medical | Dental | Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• Paid Parental Leave
• LGBTQ+ Health Services
• Additional benefits to meet your and your family's needs