Community Manager (Affordable) - Apt./Condo Job at Goldrich & Kest Inc. in San J

Community Manager (Affordable) - Apt./Condo

Goldrich Kest (GK) is a diversified real estate development and management group of companies and partnerships. Its focus is to expand its portfolio of proven and well-located properties including multi-family, industrial, retail, commercial and congregate care through acquisition and development while providing stable cash flow to its partners and outside investors.

Position Information:

• Salary Range: $28 – $32 hourly (DOE)
• Work Schedule: Monday – Friday (8:30am – 5:30pm)
• Apartment Unit: This position does not come with a comped apartment unit.
• Non-Exempt

Job Summary

Under the supervision of the Regional Manager, the Community Manager is responsible for all operations of the apartment community. The selected individual will manage the community and operating budget, in accordance with company objectives and with the primary objective of increasing net operating income of the community. The Community Manager will maintain the physical asset and provide a quality living environment for residents. The selected individual will manage employees by establishing a positive, productive working relationship with the community team members.

Essential Functions

• With assistance from the Regional Manager define all community objectives to optimize asset efficiency and achieve performance goals.
• Responsible for rent collection and expense control. Monitor and support monthly collection of HAP payments from HUD as needed.
• Ensure compliance with all applicable regulatory, federal and state agency requirements.
• Process and complete annual and interim HUD recertification on schedule ensuring compliance with all regulatory requirements.
• Support quality control by ensuring staff is recording accurate data on waitlist applicants.
• Responsible for leasing, sales goals, Hopper file management, and overall performance of the community.
• Effectively communicate company objectives to staff through training and delegation.
• Respond to resident complaints and provide resolutions.
• Prepare lease documents and verify compliance with lease files.
• Consistently inspect community and assess condition, including market window, units, common areas, leasing office and grounds.
• Perform annual unit inspections and repair deficiencies in a timely manner.
• Ensure community is operating within approved budget.
• Ensure turnover of vacant units is completed within 5 days.
• Monitor community compliance with all Fair Housing regulations.
• Report all reasonable accommodation requests in accordance with GK policy.
• Serve as community representative for all court proceedings.
• Shop and be familiar with comps in sub-market.
• Monitor and implement rent increases, utility changes, and HAP contract renewals.

Other Responsibilities

• Maintain high occupancy level.
• Responsible for performance of safety and risk management functions of the community.
• Make the resident living experience of the highest quality.
• Participate, support and encourage team participation in company-provided training.
• Prioritize team tasks appropriately and handle interoffice issues effectively.
• Assist Regional Manager with the preparation of MOR audit.
• Assist Regional Manager analyze financial reports and participate in the preparation of annual budgets.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of organizational and community policies and procedures.
• Knowledge of Fair Housing and Tenant Landlord laws.
• Ability to work with people of diverse backgrounds.
• Proven professional verbal and written communication skills.
• Possess professional, friendly telephone and greeting skills.
• Knowledge of basic office practices and procedures.
• Knowledge of computer systems and applications.

Supervisory Skills and Responsibilities:

• Ability to carry out supervisory responsibilities in accordance with the Company’s policies.
• Ability to develop staff and support individual career development.

Minimum Qualifications Required

• Bachelor Degree in Business or related field preferred.
• Certified Professional of Occupancy (CPO) and/or Certified Occupancy Specialist (COS) preferred.
• Must be experienced and knowledgeable of HUD policy in regards to Section 8 Multi-Family Housing.
• Knowledge of the HUD Enterprise Income Verification System (EIV).
• At least 2+ years property/community management experience at the Community Manager level preferred.
• Proficiency in both verbal and written communication skills.

Certifications

• Certified Professional of Occupancy (CPO) and/or Certified Occupancy Specialist (COS) preferred.
• Property Management Certification a plus.

Physical Requirements

Requires mobility and walking to several locations including walking up/down stairs, bending, stooping and stretching. Occasionally lifting items weighing up to 10 pounds. Requires normal range of hearing and eyesight.

Other Requirements:

A valid driver’s license from the state where the corporate office is located.

Working Conditions

Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community.

Goldrich Kest provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, age, mental or physical disability, military or veteran status, marital status, national origin or ancestry.