Merchandise Marketing eCommerce
Rose International, Memphis, TN, United States
Date Posted: 12/23/2024
Hiring Organization: Rose International
Position Number: 475908
Job Title: Merchandise Marketing eCommerce
Job Location: Memphis, TN, USA, 38105
Work Model: Onsite
Shift: 8am-5pm, Mon-Fri
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate ($): 25.00
Max Hourly Rate ($): 25.00
Must Have Skills/Attributes: eCommerce, Google Analytics, HTML, JavaScript, Marketing
Job Description
The Merchandise Marketing Team is requesting an eCommerce Specialist Contractor for the purposes of maintaining the Gift Shop Website through the back-end operations and servicing the order management and Customer Service functions of the business.
Required Education:
• High School Diploma
Preferred Education:
• Associate or bachelor’s Degree
Required Qualifications/Skills/Experience:
• Proficiency in Salesforce Commerce Cloud and Salesforce Order Management
• Experience with eCommerce platforms and order management systems
• Knowledge of web technologies (HTML, CSS, JavaScript) and content management systems
• Familiarity with data analysis tools like Google Analytics
• Strong communication and interpersonal skills
• Problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and manage multiple tasks
Job Details:
• Monitoring key performance indicators (KPIs) such as product availability and order fill rate
• Identifying cost reduction opportunities and efficiency improvements
• Coordinating project workflows and ensuring timely project launches
• Processing sales orders and ensuring their accuracy
• Monitoring order status and ensuring timely delivery
• Coordinating with departments such as sales, logistics, and warehousing
• Using order management systems for tracking and managing orders
• Handling returns and exchanges and resolving related customer service issues
• Provide excellent customer service by addressing inquiries related to orders
• Communicating with customers regarding order status and resolving issues
• Maintaining updated records of orders, suppliers, and customers
**Only those lawfully authorized to work in the designated country associated with the position will be considered. **
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.