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Durham County

LIBRARIAN (ADULT SERVICES), PART-TIME 53% FTE - NORTH REGIONAL LIBRARY - 4000178

Durham County, Durham, NC, United States, 27701


Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov

DEPARTMENT:

Library

DATE POSTED:

December 09, 2024

CLOSING DATE:

December 23, 2024

HIRING RANGE:

$27.04/hr - $27.69/hr
POSITION NUMBER:

40001787

JOB TYPE:

Part-Time, (19.88 hrs/week)

GENERAL DESCRIPTION:

Performs responsible professional work in the public library system; does related work as required.

Work is performed with independence under the supervision of the Adult Services Manager.

Must be able to work a flexible schedule including one evening a week and a weekend rotation. This position is based at the North Regional Library, but candidate could be asked to work at other locations.

DUTIES AND RESPONSIBILITIES:

  • Develop, promote, present and evaluate appropriate programming, classes and outreach for adult patrons to meet the needs of a dynamic customer base.
  • Provide in-depth reference and reader's advisory services for customers via phone, online chat, email and in person.
  • Create brochures and bibliographies on library resources.
  • Train the public in the use of library resources and equipment, including online catalog and online resources.
  • Serve as a Digital Navigator, offering one-on-one sessions to assist patrons with internet adoption and use of computing devices.
  • Provide excellent customer service in a team-based environment.
  • Stay abreast of library trends.
  • Assist with the preparation of the unit budget.
  • Actively serve on system teams and committees, as assigned.
  • Act as Manager on Duty (MOD) as needed.
  • Performs related tasks as required.


KNOWLEDGE, SKILLS AND ABILITIES:

  • Thorough knowledge of public library services and programs
  • Must be equally comfortable providing services via phone, online chat, email and in-person while providing a high and consistent level of customer service
  • Knowledge of current and emerging technologies coupled with a strong working knowledge of both print and electronic resources
  • Professional working knowledge of trends and issues in contemporary reference services
  • Ability to operate computers with proficiency using library software, word processing and the internet
  • Ability to plan, implement, and evaluate library programs for a wide variety of customers
  • Ability to adapt programming to meet the needs and skill levels of customers
  • Ability to interpret library policies and procedures to the public in a customer-friendly manner
  • Ability to work well independently as well as collaboratively in a team environment
  • Ability to interact courteously and effectively with library staff and the general public
  • Strong analytical and problem-solving skills
  • Strong written and oral communication and interpersonal skills
  • A commitment to excellent customer service


REQUIREMENTS:

Completion of an accredited master's program in library science from an ALA-accredited library school

PREFERRED QUALIFICATIONS

  • Spanish language and speaking skills

Durham County Government is an Equal Opportunity Employer