Insight Global is hiring: Senior UX Research in Raleigh

Must Haves:

• 4+ years of UX Research experience

• Bachelor’s degree in related field (i.e. Psychology, human factors, human-computer interaction, anthropology, human geography etc.)

• Ability to write and conduct surveys with a focus on user experience

• Experience conducting usability testing

• Knowledge of survey tools (i.e. Qualtrics, Survey Monkey etc.)

• Skilled in research methods including but not limited to interviews, card sorting, workshops, diary studies, and focus groups

• Experience gathering and analyzing quantitative data

Pluses:

• Master’s degree in related field

• UX Certifications

• Experience with Gen AI

Responsibilities include:

• Leads major research projects.
• Employs a range of methods; plans and conducts research; analyzes and communicates findings.
• Builds strong relationships with stakeholders in different disciplines; influences their strategic priorities.
• Crafts research strategy with stakeholders aligned to product and design strategy.
• Examines analytics data to inform research strategy and qualitative insights.
• Works with designers and product managers to ideate and iterate on solutions.
• Creates use cases, anchored in research insights, and prioritizes via users.
• Recruits independently and conducts work compliantly.
• Mentors more junior researchers.