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Microsoft

Microsoft is hiring: UX Researcher II in Redmond

Microsoft, Redmond, WA, United States, 98052


Overview
Across the industry, developers are increasingly diversifying the languages they use, platforms they target, and types of applications they build. Microsoft's Developer Division (DevDiv) delivers tools to make all developers successful and productive in building all types of applications in any language for any platform. The DevDiv UX Research Team brings a world-class UX to Visual Studio, .NET, and Azure. Millions of developers around the world use these tools every day to build rich applications, and use is growing at a phenomenal rate. The applications built span cloud, AI, web, mobile, desktop, gaming, machine learning, and Internet of things. We are looking for a UX Researcher II with the ability to conduct a range of formative and iterative research methods impacting both product direction and detailed experience design. You will be joining a team of 20+ talented UX Researchers whose charter is to design end-to-end experiences for all developers that are useful, usable, and desirable. In this role, you will work in a highly collaborative environment with engineering, design, and business teams across the division to help make customer-driven decisions. Your work will happen in the context of a lean or agile development environment supporting the release cadence of teams as well as helping define the strategic direction of products. You will have access to a new, state-of-the-art, modern research lab facility equipped for a variety of research types located in a central hub area on campus. You will use remote tools incorporating the latest technology to collaborate with a distributed team and to execute research on a global customer base. This is a unique opportunity to grow in your career during this period of transformation. Join us and help re-invent the future of the developer experience in this exciting era.

Responsibilities

  1. Design and conduct a range of formative and iterative research methods applicable to all product stages from conception to release.
  2. Develop comprehensive research strategies to drive data into decisions across the product lifecycle.
  3. Collaborate closely with design, engineering, and business partners during all steps of research.
  4. Translate research findings into actionable recommendations and deliver them in compelling ways.
  5. Triangulate multiple data sources into integrated insights.
  6. Communicate and evangelize research results to engineering and business teams.
  7. Evolve the team's research techniques and toolset to work effectively within a rapid product development cadence.
  8. Align product experiences to the broader developer and Microsoft ecosystem.
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