PRNX is hiring: Business Analyst (Technical Writing & Azure Data Focus) in Resto

Business Analyst (Technical Writing & Azure Data Focus)
Job Description

We are seeking a skilled Business Analyst with expertise in technical writing and documentation, combined with a strong understanding of data analysis and Azure tools. This role will bridge the gap between complex data processes and clear, user-friendly documentation, ensuring that our data-driven insights are effectively communicated across the organization.

Responsibilities

• Gather and document business requirements for software development projects

• Create detailed technical documentation, including user manuals, process guides, and system specifications

• Collaborate with developers, project managers, and stakeholders to ensure accurate representation of business needs in technical solutions

• Develop and maintain process flow diagrams, use cases, and other visual aids to support documentation

• Create comprehensive technical documentation for data processes, Azure-based solutions, and analytical workflows

• Develop user manuals, system guides, and process documentation for data platforms and Azure services (e.g., Azure Synapse Analytics, Azure Data Factory, Power BI)

• Translate complex data concepts and Azure architectures into clear, concise written materials for both technical and non-technical audiences

• Collaborate with data engineers and analysts to understand and document data models, ETL processes, and data pipelines

• Design and maintain documentation templates and standards for consistency across all data-related documentation

• Write and maintain API documentation for data services and integrations

• Develop training materials and conduct workshops on data tools and Azure services for end-users

• Participate in data analysis projects, providing documentation support throughout the project lifecycle

• Use Azure DevOps (ADO) for documentation version control and project management

• Ensure all documentation adheres to company standards and best practices in technical writing

Qualifications

• Bachelor's degree in Technical Writing, Communication, Computer Science, or related field

• 3+ years of experience in technical writing, preferably in a data-driven or cloud computing environment

• Strong understanding of data concepts and Azure data services

• Excellent writing skills with the ability to explain complex technical concepts clearly

• Proficiency in documentation tools (e.g., Azure DevOps, MadCap Flare, Microsoft Office Suite)

• Familiarity with Azure services, particularly Azure Synapse Analytics, Azure Data Factory, and Power BI

• Experience with SQL and basic data querying

• Knowledge of data visualization principles and best practices

• Strong attention to detail and commitment to producing high-quality documentation

• Ability to work effectively with cross-functional teams

Preferred Qualifications

• Certifications in Technical Writing or Azure technologies

• Experience with API documentation and Swagger/OpenAPI

• Knowledge of markup languages (e.g., Markdown, reStructuredText)

• Familiarity with version control systems (e.g., Git)

• Understanding of agile methodologies and their application in documentation processes

• Basic programming knowledge (e.g., Python, R) for understanding code snippets

• Experience with data governance and compliance documentation