City of Charlottesville (VA) is hiring: Library - FT Adult Programming and Refer

The City of Charlottesville is seeking candidates to be considered for the position of Adult Programming and Reference Services Manager for Jefferson Madison Regional Library who are highly motivated and who strive for success by demonstrating Charlottesville's Core Values of Leadership, Trust, Creativity, Respect, and Excellence.

The preferred starting salary for this position is $25.51 Hourly and $53,060.80 Annually. This is a full-time, exempt position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education/training opportunities.

* For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.

* The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

This position performs professional and managerial duties planning, developing, managing, and participating in the daily operation of the Adult Programming and Reference Services Department at the Jefferson-Madison Regional Library's (JMRL) Central Library. Completes work with substantial discretion and within broad parameters. Reports to the Assistant Library Director.

For more information about the Library and this position please go to: https://www.jmrl.org

Note: This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications will be evaluated on a continuous basis. Interviews will be conducted as soon as possible during the recruitment with candidates who are best qualified. Applications may no longer be considered once a candidate to fill the position is identified. This job announcement will close when the position(s) have been filled and may close at any time.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. JMRL retains the discretion to add to or change the duties of the position at any time.

* Oversees work of the department in delivering adult programs and reference services.

* Supervises, coaches, trains, motivates, and evaluates the performance of staff and volunteers; interviews, selects, assigns, schedules and monitors work activities, and administers disciplinary action to subordinate employees in accordance with established personnel policy and procedures. Establishes professional standards for work quality, quantity, performance, and accountability.

* Plans, develops, and implements regional library programs and services to meet the needs of the community and the mission of JMRL.

* Coordinates with other regional managers to develop and implement a cohesive approach to programming and reference services.

* Participates in the library's reconsideration process, coordinating JMRL's responses as needed.

* Support staffing at a public service desk to provide reference and information assistance.

* Provides and supervises public computer instruction for library patrons.

* Researches, selects, and collaborates on purchasing collection development materials, including reference materials, database resources, and periodicals. Works with outside vendors and internal staff to ensure successful and accurate resource delivery.

* As a member of the regional library's management team this position provides region-wide leadership for library reference policies, procedures, goals, training, and customer service and leads and participates in various committees.

* Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.

* Regular and reliable attendance.

Other Duties

* Performs additional duties to support operational requirements as apparent or assigned.

Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

* Eligibility for professional certification in the Commonwealth of Virginia within the first 2 years of employment AND 3 years of experience in library adult reference services, including supervisory experience.

OR

* An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Preferred:

* Extensive knowledge of electronic and print reference information services.

Certifications/Licenses/Other Requirements:

* Required to successfully pass a pre-employment background check.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:

Job Knowledge:

* Thorough knowledge of the principles, practices and techniques of modern public library operations; reader's advisory; library system computer applications; and be well-versed in the digital environment.

Reading:

* Advanced: ability to read and understand complex written materials such as books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents.

Writing:

* Advanced: ability to prepare comprehensive reports and present ideas clearly and concisely. Ability to tailor writing to specific audiences and explain complex thoughts and ideas in writing.

Math:

* Intermediate: Ability to deal with number systems, simple formulas, practical application of fractions, percentages, ratios/proportions, and measurement.

Communication Skills:

* Advanced: Ability to develop effective working relationships with library staff, management, and the public. Makes recommendations regarding policy development and implementation. Contact may require the consideration of different points of view to reach understanding and gain cooperation and acceptance of ideas and may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.

Independence and Decision-Making:

* Requires Administrative Direction: Normally completes work with substantial discretion and within broad parameters defined by general organizational requirements and accepted practices. Overall results determine job performance.

Technical Skills:

* Skilled: Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities.

Fiscal Responsibilities:

* No budgetary/fiscal responsibilities.

Supervisory Responsibilities:

* Supervises and monitors performance for a regular group of employees or department. Provides input on hiring, discipline, work objectives/goals, performance evaluation and work assignments.

Other Characteristics:

* Strong public service orientation.

* Working closely with others as part of a team.

* Performing multiple tasks simultaneously.

* May require dealing with angry, frustrated and/or upset individuals.

Physical Demands:

* Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

* Requires frequent walking and standing, stooping, bending, pushing/pulling carts, and moving boxes and books.

* Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

* Ability to observe details at close range (within a few feet of the observer).

Machines, Tools, Equipment, Software and Hardware:

* Typically requires use of standard office equipment and telephone, and related software and hardware; uses book trucks, carts and bins, and any other equipment as appropriate or as assigned.

Work Environment:

* Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.

* The noise level in the work environment is usually quiet.