Houston Methodist is hiring: Digital Communication Analyst in Houston

At Houston Methodist, the Digital Communications Analyst is responsible for the content, maintenance, analysis, configuration, testing, and support for academic areas of the internet, intranet, and academic communications application system including upgrades, new releases, and optimization. This role requires the daily usage of CMS systems including Sitecore and WordPress for routine updates and net new site/page building. This position requires ongoing versatile collaborations with teams and, if assigned, support on projects acting as a liaison between internal health professionals, IT developers, third-party software providers, and business owners. The position will support the Sr Digital Communications Analyst with ad-hoc projects on an as-needed basis.

PEOPLE ESSENTIAL FUNCTIONS

• Provides technical assistance to staff and often performs as a subject matter expert.

• Acts as liaison between the customer and the technical team. Identify and validate business objectives, and generate solutions that align with Methodist's technology strategy and standards.

SERVICE ESSENTIAL FUNCTIONS

• Responsible for internet and intranet web content through Sitecore content management system.

• Responsible for project management of digital communications projects.

• Coordinates IT activities during the lifecycle of multiple applications, primarily web-based digital communications.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Reviews, edits, and manages copy, designs, and production of new web content.

• Queries proposed technical solution logic and facilitates discussions between various stakeholders and technical groups, i.e. digital marketing, service line marketing, IT web services, developers, DBAs, network services, etc.

• Develops detailed test plans, executes system test cases and provides feedback on digital solutions.

• Performs business analysis and documents business requirements using easy to understand tools and methodologies.

• Supports changes and upgrades to coordinate testing and auditing of processes with IT, providing solutions for customers with regular communication of changes throughout the process.

FINANCE ESSENTIAL FUNCTIONS

• Develops and recommends solutions based on business analysis.

• Practices good time management, good assessment in professional decision-making, and management reporting skills.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and executes on opportunities for promotional, cross linking, and reputation enhancing digital communication strategies.

• Assists with developing and documenting business case/scope/plan, business/functional requirements.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree in Business Administration, Communications, Computer Science, Information systems, or related discipline required

WORK EXPERIENCE

• Four years' experience in digital communications