Houston Methodist is hiring: Senior Digital Communication Analyst - Hybrid - HR

At Houston Methodist, the Senior Digital Communications Analyst is responsible for executing strategies around content review/updating, maintenance, analysis, configuration, testing, and support for HR areas of the intranet, HR site on the internet and articles within Workday. This includes developing policies, procedures and tracking to ensure sites are regularly monitored for missing and outdated content, system upgrades and security compliance for HR internet and Workday articles. This position serves as a member of the HR communications team to create collaborative communications in both HR and the broader organization. The candidate must know how to prioritize and meet tight deadlines in this fast-paced position.

PEOPLE ESSENTIAL FUNCTIONS

• Serves as a mentor to other web team members while providing technical assistance to staff.
• Serves as a subject matter expert to guide the overall Digital Communications team in past efforts as well as new technologies/solutions to streamline efforts.
• Acts as liaison between the customer and the technical team, identifying and validating business objectives, and generating solutions that align with Methodist's technology strategy and standards.

SERVICE ESSENTIAL FUNCTIONS

• Responsible for updating internet and intranet web content through Sitecore content management system as needed.
• Manages new microsites using WordPress for labs, faculty, external partnerships, and any other requested site outside of Sitecore.
• Responsible for aligning project management resources of digital communications projects and serving as project manager as needed.
• Leads IT activities during the lifecycle of multiple applications, primarily web-based digital communications.
• Ensures websites are up-to-date with the latest software versions including all required security updates/patches. Coordinates with 3rd party solutions and IT to align updates.
• Coordinates analytics tracking with Marketing to place code, request analytics reports/dashboards and other reporting needs.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Develops, edits, manages copy, designs and production of new web content.
• Queries proposed technical solution logic and facilitates discussions between various stakeholders and technical groups, i.e., digital marketing, service line marketing, IT web services, developers, DBAs, network services, etc.
• Develops detailed test plans, executes system test cases and provides feedback on digital solutions.
• Performs business analysis and documents business requirements using easy to understand tools and methodologies.
• Leads changes and upgrades to coordinate testing and auditing of process with IT, providing solutions for customers with regular communication of changes throughout the process.

FINANCE ESSENTIAL FUNCTIONS

• Organizes, tracks and submits payment requests for all contracts for systems used by the team. This includes monitoring contract expirations/renewals and the necessary approvals and payments.
• Assists and advises management as it relates to financial planning and implications related to departmental software contracts and subscriptions.
• Develops and recommends solutions based on business analysis.
• Practices good time management, good assessment in professional decision-making, and management reporting skills.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and executes opportunities for promotional, cross linking, and reputation enhancing digital communication strategies.
• Collaborates with leadership to document and develop business case/scope/plan and business/functional requirements.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree in Business Administration, Communications, Computer Science, Information Systems, or related discipline required.

WORK EXPERIENCE

• Six years experience in digital communications.