Technical Writer/Editor Job at Qlarant in Cerritos
Qlarant, Cerritos, CA, United States, 90703
Technical Writer/Editor
Job Location: Remote
Position Type: Full-Time/Regular
Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for under-served communities.
Best People, Best Solutions, Best Results
Job Summary:
This is a contingent hire position who is responsible for the design, development, and execution of high-quality electronic and written publications. Writes, edits, and proofreads contract deliverables of various size, scope, and technical content targeting a variety of audiences.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Writes/edits reports, information and educational materials, presentations, and other communications as needed.
- Understands how to consistently cite authoritative sources.
- Understands compliance with the requirements of Section 508 of the Rehabilitation Act of 1998.
- Participates in peer reviews of project and organizational documentation, as required.
- Works with technical staff to present technical information and analyses in a logical, understandable manner targeted for diverse audiences.
- Manages and maintains corporate style guide and standards.
- Develops and researches content of articles for press releases, newsletters, annual (and other) reports, and other internally generated publications including e-media.
- Works as a member of the business development team to compose and edit professionally presented, well-written, competitive, and compliant proposals.
- Evaluates and reviews Program Integrity electronic materials/documents for 508 conformance under the requirements of Section 508 of the Rehabilitation Act of 1998.
Required Skills
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Quality Management - Looks for ways to improve and promote quality, especially in corporate writing/editing/publishing processes; Demonstrates accuracy and thoroughness.
- Planning/Organizing - Prioritizes and plans work activities; Uses time effectively; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
- Oral Communication - Speaks clearly and informatively; Listens and gets clarification if necessary; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Edits work for spelling, grammar, and overall narrative structure, style, and meaning; Varies writing style to meet needs (e.g., lay vs. professional audiences; Internet vs. print formats; marketing materials/press releases/articles vs. technical reports/scientific studies/proposals); Presents numerical data effectively; Able to read and interpret written information; Ability to express ideas clearly in writing, excellent English grammar and punctuation with high attention to detail.
- Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Demonstrates accuracy and thoroughness; Works collaboratively with staff and/or independently to produce reports and proposals that meet the highest standards of clarity and expression.
- Quantity - Meets and optimizes productivity standards; Completes work in a timely manner; Works quickly to meet deliverable timeframes.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Required Experience
Education and/or Experience
- Bachelor's degree required (English or Journalism preferred).
- A strong background in researching, writing, and concisely integrating specialized information.
- At least 3-5 years of proven writing, editing, and publishing experience; or an equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret technical procedures, review documents, or contract regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public