Greater Western Library Alliance Inc is hiring: Library Services Professional II

Library Services Professional III, Technology Lending Supervisor -- University of Arizona Libraries

The University Libraries’ Access and Information Services (AIS) department seeks a Library Services Professional (LSP) to provide leadership for the technology lending and production programs. This includes providing overall support for daily operations, including investigating, implementing, and providing training content for all lending technology, oversight of the ongoing refresh budget(s), managing inventory, and all department service technology.

The LSP ensures daily operations are adequately resourced and provides technology operations feedback to staff and students working at the front-line service desks. They supervise two staff who oversee daily front-line technology operations, including the Learning Studios and 3D printing services, and ensure adherence to library and university policies and procedures. They serve as liaison with campus technology partners, budget officers, IT staff, supervisors, and operational leads in support of the development and implementation of technology models, training content, follow up on incidents impacting daily operations, and may serve on both departmental and library-wide projects and assignments.

The LSP provides excellent customer service in coordinating activities at various public service sites, working in a fast-paced environment for the purpose of supporting efforts to create an environment conducive to academic and scholarly endeavors in the various libraries. The incumbent in this position assists customers with basic research needs, providing information, reference, technology, and circulation assistance that facilitates customer access to the collections of the University of Arizona Libraries.

The LSP performs all work necessary to meet the changing needs of the Libraries’ customers. As a result of those needs, work patterns and schedules may change.