Facility Solutions Manager - Hampton/Newport News Job at City Wide Maintenance i

City Wide is hiring a Facility Service Manager for the Hampton Roads area. The FSM is the day to day, one point of contact for the commercial properties where we provide services.

As a City Wide Facilities Solutions Manager, you will:

1. Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;
2. Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;
3. Train/develop your Night Manager(s) how to work with employees, Service Providers, and crew members to meet/exceed client expectations;
4. Implement company policies and procedures associated with client service levels.

City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

Key Responsibilities:

1. Provides excellent customer service and builds strong client relationships
2. Solves problems proactively
3. Desires to learn and grow professionally
4. Works independently
5. Communicates in a professional, direct style
6. Brings previous service industry experience

Minimum Qualifications:

1. 5+ years of operations, sales, or customer service experience
2. Previous management experience
3. Undergraduate Degree (Business or related field) is preferred

Benefits:

1. Health Care Plan (Medical, Dental & Vision)
2. Life Insurance (Basic, Voluntary & AD&D)
3. Paid Time Off (Vacation, Sick & Public Holidays)
4. Short Term & Long Term Disability
5. 401k Plan with Company Match
6. Vehicle Allowance
7. Phone Allowance
8. Commission Opportunities