Facility Solutions Manager - Hampton/Newport News Job at City Wide in Newport Ne

City Wide is hiring a Facility Service Manager for the Hampton Roads area. The FSM is the day-to-day, one point of contact for the commercial properties where we provide services.

As a City Wide Facilities Solutions Manager, you will:

1. Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;
2. Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;
3. Train/develop your Night Manager(s) on how to work with employees, Service Providers, and crew members to meet/exceed client expectations;
4. Implement company policies and procedures associated with client service levels.

City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

Key Responsibilities:

• Provides excellent customer service and builds strong client relationships;
• Solves problems proactively;
• Desires to learn and grow professionally;
• Works independently;
• Communicates in a professional, direct style;
• Brings previous service industry experience.

Minimum Requirements:

• 5+ years of operations, sales, or customer service experience;
• Previous management experience;
• Undergraduate Degree (Business or related field) is preferred.

Benefits:

• Health Care Plan (Medical, Dental & Vision);
• Life Insurance (Basic, Voluntary & AD&D);
• Paid Time Off (Vacation, Sick & Public Holidays);
• Short Term & Long Term Disability;
• 401k Plan with Company Match;
• Vehicle Allowance;
• Phone Allowance;
• Commission Opportunities.

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