Excella
UX Researcher Job at Excella in Arlington
Excella, Arlington, VA, United States, 22201
Overview
We are seeking a highly organized UX Researcher to join our growing team. In this role, you will play a crucial part in uncovering user needs, behaviors, and motivations to inform our design and product development processes.
Responsibilities
- Plan and conduct user research studies using various methods (e.g., interviews, surveys, usability testing, card sorting, secondary research)
- Recruit participants, design and maintain screening criteria per project
- Analyze qualitative and quantitative data to derive actionable insights
- Create and maintain research artifacts such as personas, journey maps, and empathy maps
- Collaborate closely with designers, product managers, business analysts, and developers to integrate research findings into product development
- Present prioritized findings and recommendations in a succinct and compelling way to a mixed audience of stakeholders
- Champion the value of user research by contributing to the organization’s culture of evidence-driven development through research and continuous improvement
- Provide guidance to team members on research and analysis techniques
- Advise product and development teams on user behavior metrics to track and measure organizational goals
Qualifications
- Proficiency with mixed-method research, utilizing a wide range of generative and evaluative methods
- Strong understanding of user-centered design principles
- Excellent organizational skills with the ability to manage multiple projects simultaneously
- Experience conducting both in-person research and remote research (moderated and unmoderated)
- Outstanding written, verbal, and visual communication skills
- Ability to work effectively on cross-functional teams
- Experience using presentation tools with an ability to create and present meaningful data visualization to a diverse audience
Nice to have:
- Bachelor's degree in Human-Computer Interaction, Psychology, or Anthropology
- Experience managing research operations, which includes participant recruiting, maintaining a research repository, curating tools used for research, and creating and implementing quality standards and practices for the entire organization.
- Ability to create lo-fidelity wireframes for testing
- Experience with Federal Agencies