Technical Writer Job at Rollout Systems, LLC in Arlington

TECHNICAL WRITER, ITIL CERTIFIED

This is a W-2 position in Crystal City, VA (possible hybrid) at the F-35 Joint Program Office

SECRET SECURITY CLEARANCE REQUIRED

Rollout Systems, founded in 2001, is a full-service services and information technology company specializing in enhanced organizational performance.

Our corporate culture is built upon open communications and teamwork principles that keep a talented, tenured workforce in place. We provide our employees the best of benefits, including generous paid time off, education opportunities, and a matching 401k plan. ROLLOUT Systems supports the communities that help our customers.

The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations and maintenance, enterprise data management, service desk support, and IT training.

Responsibilities:

• Must possess effective written communication skills, including formatting and grammar.
• Comprehensive understanding of the principles and practices of technical research and writing.
• Proficiency in using various word-processing and/or desktop publishing software applications.
• Familiarity with the remediation of technical documentation to meet accessibility standards, such as 508 compliance.

Additional Considerations:

• Preference for experience with a human-centered design approach.
• Background in DoD IT operations and/or government contracting is advantageous.
• Consideration for reasonable accommodations will be made to enable individuals with disabilities to perform the primary (essential) functions of this job.

Minimum Education Required:

• BA/BS degree.
• ALLOWABLE SUBSTITUTION: Six (6) years of related experience or four (4) years of related experience with an AA/AS degree.

Minimum Experience Required:

• A minimum of four (4) years of experience in management, technical, or business analysis disciplines.
• Experience in analyzing program/project status and providing supportive documentation for projects/programs.
• Familiarity with ITSM-based services.
• ITIL Foundation Certification is required.

Rollout Systems is a Veteran-friendly employer.

Rollout Systems is an Equal Opportunity/Affirmative Action employer.

We value diversity in the workplace. All employment is decided based on qualifications, merit and business needs, job requirements, and individual qualifications, without regard to race, color, gender, religion or belief, national, social or ethnic origin, age, physical, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status to include past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

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