WI Resident REMOTE Telecommunications Analyst 3

The State of Wisconsin DOC is looking for a Telecommunication Analyst III. Position overview: Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions. Required Skills & Years of Experience: 2 – 5 Years • Video Conferencing infrastructure and endpoints management • Unified Communications Systems (Webex, PBX, ACD, etc) • Mobile device support and Management • Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc) Preferred vendor Experience: • Cisco • Mitel • Zoom • AirWatch • Apple Business Management • Microsoft Required soft skills: • Ability to work independently but in a team environment- • Able to meet deadlines • Punctual • Ability to multi-task and balance their work day • Ability to troubleshoot complex problems and determine a solution Duration: 6/30/25 with possibility for two years of extensions. Interview Process: In Person or Online via Teams Remote or on-site: Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. This is a mostly remote position with office visits as needed. This will typically be 1 day per week maximum Travel: In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible but limited. Travel expenses will be reimbursed according to State guidelines.