Assistant Community Manager Job at Bedrock Properties Group LLC in Los Angeles

Multi-site Assistant Community manager 

• Actively communicates with residents regarding move-in process, ledger balances, past move-out balances, and eviction status. Resolves customer escalations in a timely and accurate manner.
• Maintain the highest level of customer service for residents, vendors, teammates, and corporate departments through strong collaboration and communication. Be a team player. 
• Ensures compliance of company money management and accounts receivable policies and procedures.
• Responsible for the rent collection process, ensuring accurate and timely delivery of Pay or Quits, delinquency notices, and resident communications.
• Completes accounting responsibilities including revenue management, and timely processing of Deposit Accounting and Accounting Month End. 
• Ensure systems are kept up to date and accurate for data integrity and reporting purposes.
• Ability to support legal proceedings for unpaid rent, including the unlawful detainer, small claims, and eviction processes.
• Assist with bid process of contracted services and organization of documents.
• Maintain alignment with company policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments.
• Provide strong organizational support to the Property Manager
• Receive tenants calls, facilitate work orders, follow up to ensure satisfaction of services.

Requirements

• At least 2 years of Residential property management experience
• High school diploma
• Valid driver’s license
• Computer literacy and effective communication skills
• Knowledge of federal, state and local apartments housing laws
• Available to work a flexible schedule, including weekends
• Maintain compliance with all applicable laws, fair housing laws, local building codes, OSHA and EEOC.